Avis Car Rental

First car had some mechanical issue, rental office staff was very helpful replacing the car. Overall great experience.
Apr 3rd, 2024

Waited 45 minutes just to get a car with the same Brocken part
Apr 2nd, 2024

Car rented to us had an expired registration and window whistles when you go on the highway.
Apr 2nd, 2024

My recent experience was extremely disappointing. The preferred plus customer counter was the worst. There was a long line but only 1 staff who was very slow. After enduring a 30-minute wait, I attempted to utilize the regular customer counter, where two staff members were free, only to be redirected back to the preferred counter saying they have different cars. Upon returning, the wait persisted, and the service was neither polite nor efficient. Despite being a preferred plus customer entitled to a free upgrade when there's availability, the staff member, without even verifying their system, just informed me that no other cars were available. Furthermore, I was incorrectly directed to a parking spot designated for another customer's vehicle, resulting in unnecessary inconvenience as I had to move all my belongings to a different car. Fortunately the drop off experience was smooth. But this pick up experience is the worst I've encountered in my rental car history. I hope Avis addresses these issues promptly to prevent future customers from facing similar frustrations.
Apr 3rd, 2024

AVOID AT ALL COSTS!!! They will charge you the again for the rental even if you have proof of prepayment. SCAMMERS AND THIEVES
Apr 1st, 2024