Budget Truck Rental

Kelly Flannigan _{on Google}

Feb 5th, 2021

We made a reservation for a 12 truck. When we showed up we were told that not only did they not have it, they never have those available. They only offered a 26 moving truck which was entirely too large and we said we could not use it. After we were told they had nothing for us, we left. We were then charged a $75 no show fee!

Matthew Flannigan _{on Google}

Oct 11th, 2020

Would leave negative stars if it was possible. Made a reservation for a 12ft truck in April to be picked up in July. When we arrived the day of our pickup we were informed that they "don't carry 12ft trucks" at this location. We were then told that there were two 16ft trucks on the lot that couldn't be rented because one was broken and the other "Budget won't let them rent out". We were offered a 26ft truck which we declined because that was overkill for our 2 bedroom apartment. A few days after we were charged a $75 "No Show" fee, even though we showed up and tried to pick up the truck. My advise would be to one never rent from Budget, and two never rent from this place. Drive the mile down the road and have Penske help you out because these people don't care about you.