The Pointe Apartments

Marquis was very PROFESSIONAL,polite and very knowledgeable of his job.very satisfied with his work
Apr 11th, 2024

I see small bugs in my kitchen everyday , spraying and pest control doesnt help. My dishwasher hasnt worked since moving in and sometime I see bugs in there as well. The dishwasher leaks as soon I turn it on so I just wash everything by hand. Maintenance said they fixed it but did not. My lights in living room have only worked for a good month , maintenance says they were getting a part and never came back . Be careful with sliding balcony door because it may lock on you if youre outside , the maintenance man suggested I dont close it all the way when I go on the balcony keep it cracked just in case it locks. The main problem are the bugs, at this point I dont even feel comfortable cooking in my kitchen. I have to hit my private lock with something hard to turn it to get out my front door because the lock gets stuck. Please do a thorough inspection before moving in because you wont be able to transfer units even if youre seeing bugs on a consistent basis. Property management (Ms Mayes) is nice but some things may be out of her control with handling all the units. Not much of the equipment works in the gym
Apr 10th, 2024

I came into Pointe apartments in search for a place. I had great customer service given by Tamara, assistant community manager. She was very informative and efficient with the information she gave about the application process, information about the community and the different floor plan prices. She was also very patience with the tons of questions I had and was able to give me answers and clarification on my concerns. I just want to say thank you Tamara for being so helpful !
Apr 9th, 2024

I absolutely loved The Assistant community manager TaMara she was professional pleasant and did her job efficiently she answered all of my questions and has excellent customer service skills
Apr 9th, 2024

Tiffany got me in and out and was smooth .
Apr 9th, 2024