Heck Plumbing

They did an outstanding job of replacing a toilet and hot water heater in our house. They showed up when they were scheduled and did the work in a timely and professional manner. Cleaned up when they were finished.
May 19th, 2021

If I could give zero stars I would. No customer service skills at all. They were scheduled to come out they day after I called and didn't show up. When I was finally able to reach them by phone in the afternoon they said it was a scheduling error and didn't get it on the board so then they were going to come the next day. They called the next day and said they needed to order something to do a flush so it would be either the next day or two, to which I told him I would be off on the second day so he said he would come then(that was to be on Friday). It's now Saturday and no call and no show). They have lost my business and I sure wouldn't recommend or refer anyone to this company.
Nov 7th, 2020

Aug 20th, 2020

Heck Plumbing handles all of my company's commercial plumbing needs and does an excellent job. I needed to have a tankless water heater issue taken care of that resulted in a replacement. The Heck Team and Roger performed so far above my expectations that it is simply difficult to explain. He was genuinely concerned about getting hot water back in our home. He immediately called a local supply house and had the entire project completed the next day. I truly appreciate having a local service provider I can trust. Well Done!!
Apr 22nd, 2020

Thank you to Randy and all his team that took the frustration out of my water heater dilemma last week. I was very grateful for the prompt, efficient and quality customer service.
Mar 16th, 2020