T-Mobile

No wonder this place has horrible reviews. I I just spoke with the manager. Apathetic lazy and unhelpful. Don't come here.
Mar 12th, 2023

Very rude and disrespectful telling me I dont know what Im talking about when it comes to my account. Been a T-Mobile customer for 6 years to be treated like trash when I come in the store is absolutely ridiculous. In this store the bigger lady couldnt find what I needed so I called T-Mobile phone rep and when he spoke to the rude lady employee she wouldnt even talk to him. I had to drive to another T-Mobile location just for them to do what I needed. Nothing changed on my account but just because I changed stores and different staff we were able to get the job done. I really wish the manager was on duty to watch the childish and disgusting behavior from the bigger lady. Good luck to whoever needs to go inside. I would recommend to go to store located on cobb parkway next to Walmart. Walked in and walked out within 5 minutes. I would like for the store manager and/or T-Mobile to contact me so maybe they can get rid of the people who take that job for granted. A lot of people would love the opportunity to have a secure job. The bigger lady definitely should look into working outside where she wouldnt need to speak with people.
Feb 20th, 2023

such a great store. melissa helped me out a bunch when i was having phone trouble! thank you so much!
Feb 10th, 2023

Feb 10th, 2023

melissa was so helpful when i visited with questions on how to save money on my bill! they really took the time to explain to me what exactly i was paying for and even answered some questions i had about a new phone. will definitely come back to this store!
Feb 1st, 2023