J.E. Sarratt Heating and Air Conditioning, Inc.

I've used this company a couple of times. The first time he had younger workers and at least they were willing to get a little dirty to find and fix the problem. So I called again after a few years and it wasn't so good. It's a very small family owned business. The owner is friendly enough but is somewhat lazy. He's not going to do much. You pay for a service call then he charges for each thing that he checks to find the problem. I was charged nearly $400 and he didn't find the problem. Another company came out and immediately saw the problem. He soldered a crack and only charged a service call. I wouldn't use them again.
May 8th, 2018

I've had the pleasure of using their services on several occasions for routine maintenance and also for emergency repairs; once for my gas furnace and another time for my air conditioning heat pump. They are a wonderful family-owned business, reliable in their expertise, and reasonably priced. I will not use any one else for my heating and air needs.
Mar 10th, 2010