First Citizens Bank

Great Bank, Great Staff and great Manager!
Dec 15th, 2020

Worst branch location !
Oct 13th, 2020

Believe in the 1.8 star rating. The incompetence level is abnormal. I'm glad I don't Bank there. I went to cash a check and i left with fewer brain cells. Their level of incompetence will cost you a few brain cells too. I feel sorry for those that have to deal with them every often. First Citizens needs to GET RID of the manager and retrain the staff. Laziness & incompetence starts from above.
Nov 27th, 2019

I have been with First Citizen Bank for about 18 years. I have had great experience with both the employees and the bank. Employees are very helpful and respectful.
Aug 4th, 2019

I am a business customer records are important. They VERY freaking important, This sorry excuse for a bank does not keep records available for download for longer than 12 months so when it was time to do taxes I looked back to get my BUSINESS statements. I only could get Aug 2018 till present. They kindly let me know it would be $7 per statement. I bank with a few other banks and all keep records for 5 years or more. When I asked if it was proper for a bank to do that. The rude bank manager you hear about condescendingly cited, that's their policy. I asked if she thinks that is an acceptable practice, she said that is a personal answer and sees where I am coming from. She also invited me to do my banking with an institution that was more to my liking.
Jun 8th, 2019