Bright Now! Dental

First time coming here and the look I just received from one of the staff members was beyond disrespectful. Im here for a consultation and as soon as I walked through the door we made eye contact, she rolled her eyes, and walked away without greeting me. One of the receptionist finally spoke after a few seconds of me standing at the desk. The first impression is everything.
Feb 26th, 2024

First time coming here and the look I just received from one of the staff members was beyond disrespectful. Im here for a consultation and as soon as I walked through the door we made eye contact, she rolled her eyes, and walked away without greeting me. One of the receptionist finally spoke after a few seconds of me standing at the desk. The first impression is everything.
Feb 15th, 2024

Staff was very professional and accommodating. Joe, is truly one of my best dental hygienist, gental and very informative. Dr. Velez, is awesome, absolutely top tier.
Feb 9th, 2024

Butchers! after 7 months I still can't eat hot or cold without feeling pain! I've never missed visiting a dentist twice a year for 40 years (required in the Air Force). Ended having all filling replaced within one month plus one fillings was poorly done (1st time I've experienced this), Dr. Carolyn Tho Nguyen immediately accusatory yelled "YOU PROBABLY CHIPPED IT...YOU SHOULD HAVE COMED TO THE OFFICE SOONER" without any care for the condition I was currently under, even after clearly mentioning I was in pain with a headache due to the tooth. I broke in tears from the amount of pain I was under in addition to the elevated emotional state of Dr. Carolyn Tho Nguyen yelling at me. Weeks earlier when I thought there was something wrong, I called the office and was told a sensitivity was normal. I'm not a dentist how would I know the filling was defective. Dr. Carolyn Tho Nguyen then reworked the filling and used a different porcelain tone not matching tooth in addition to tooth not being finished smoothly on the front surface. 5 Days after the 2nd visit I was prescribed antibiotics by ER due to infection. This dentist not only butchered my tooth and caused an infection due to malpractice, now after 2 days of meds my ears finally stop hurting. My teeth are still sensitive, and I've been eating broth for a week. This is all happening to someone who's never missed a dentist appointment in their life.
Mar 16th, 2024

Butchers! after 7 months I still can't eat hot or cold without feeling pain! I've never missed visiting a dentist twice a year for 40 years (required in the Air Force). Ended having all filling replaced within one month plus one fillings was poorly done (1st time I've experienced this), Dr. Carolyn Tho Nguyen immediately accusatory yelled "YOU PROBABLY CHIPPED IT...YOU SHOULD HAVE COMED TO THE OFFICE SOONER" without any care for the condition I was currently under, even after clearly mentioning I was in pain with a headache due to the tooth. I broke in tears from the amount of pain I was under in addition to the elevated emotional state of Dr. Carolyn Tho Nguyen yelling at me. Weeks earlier when I thought there was something wrong, I called the office and was told a sensitivity was normal. I'm not a dentist how would I know the filling was defective. Dr. Carolyn Tho Nguyen then reworked the filling and used a different porcelain tone not matching tooth in addition to tooth not being finished smoothly on the front surface. 5 Days after the 2nd visit I was prescribed antibiotics by ER due to infection. This dentist not only butchered my tooth and caused an infection due to malpractice, now after 2 days of meds my ears finally stop hurting. My teeth are still sensitive, and I've been eating broth for a week. This is all happening to someone who's never missed a dentist appointment in their life.
Mar 14th, 2024