Paradise Home Services - Pensacola

After being given a quote for over $2500 to remove and install a drop in kitchen, faucet and garbage disposal. The salesman Dexter who is giving us a quote made comments about my trucks in my lawn equipment and my dogs alluding to the fact that they were all worth some money. He inquired what I did for a living and then proceeded to tell me that they were going to do extremely good quality work and it was going to be a custom job because the existing sink was 6 inches and the new sink 9 inches. Which turned out to be a few cuts with a saw, some pipe, cup links and glue. There was no welding that needed to be done it was all braided tubing. Dexter made a phone call and it sounded extremely fishy then he got off the phone and told us the sticker price is going to be pretty high and brace yourselves, but they will do good quality work. Then he gave me a quote of around $2800. I ask if I could get any sort of discount and I reminded him I was retired military and they gave me a 5% discount and I told him I did not need any sort of monthly service for my air conditioning unit which I had not requested in the first place because I had just replaced it a few months ago. I already have a service plan with another company I have no clue why that was even brought up and tried to be bundled in a package of sorts, I just asked for a quote for my sink to be removed in a new one to be installed. I had purchased the sink faucet and garbage disposal and everything was cleaned up prepped the doors were taken off of the cabinets and the workspace was ready to go. After receiving the quote for over $2500 I told him we would wait and get another quote I did and I got a few coat quotes at 300 350 and five and 550. After that I just did it myself into hours. I would not utilize this company at all please be aware I called and let someone know and still have not received a phone call back. Im extremely Happy I did not use them and did get some quotes. I saved myself thousands of dollars from getting ripped off. I would give them a new star rating but thats not an available option! Update!!!!! I received a phone call today from paradise home repair they gave me a new quote which was definitely a lot more palatable ($800) than the original quote which was given to me and was not done correctly. The supervisor insured me that some training would take place and was extremely nice and responsive to my concerns. Thank you for your time and attention.
Nov 25th, 2022

Service: Repair HVAC
Nov 1st, 2022

The people of Paradise Home Services helped us in an extremely tight spot when all the toilets in our home stopped working. Turned out our grinder pump stopped working, and the guys at Paradise were able to get it back up and running without an issue! They were a lifesaver, and will call them for all my plumbing and HVAC needs!
Nov 1st, 2022

Services: Install thermostat, Install AC
Oct 5th, 2022