Gilgal Medical Supplies Inc

Feb 13th, 2022

While I was grateful that they had the catheter supplies I needed today for my family member, I did not appreciate that they argued with me that I had to purchase a $50 minimum for urology supplies. I wanted to just purchase 2 items, and in order to get it, I had to buy a third at $16.99. I could purchase a pack of 5 on Amazon for $23.80. Sadly, if I didnt need it for today I would not have purchased anything there. While in the store I shopped around as I am a healthcare professional and their prices were outrageous. Just terrible customer service all around. Which is a shame as I often send my patients to that location.
Jan 17th, 2022

Such rude people. I took my mom in to try walkers. The gentleman was really not wanted to help fit my mom or adjust height. When she said she felt uncomfortable there, I went to take a picture of one she liked and both the employees aggressively approached us and accused me of coming in just to 'test drive', which was not the case. I decided to find the item online and then realized the reason for their attitudes. The walker they were selling for 699.00 is available for under 300.00. Shame on them for scamming older people. Update: I read your response to my review and you are ABSOLUTELY lying! We were there for a maximum of 15 minutes and probably closer to 10 minutes, if that. My mom walked with 2 walkers and you were walking with us. I asked if it could be adjusted to her height and YOU, sir, moved the upwalker one notch down as it was not initially even on both sides. My mom wanted to leave because you acted bothered by us and that is when I was going to take a picture of the 2nd walker so I could see the dimensions of it (as I told you we needed a narrow one). Y'all became aggressive and said 'we know what you're doing' and 'you can't test drive'. We were there only to hopefully purchase a suitable walker for my mom. I'm shocked you would lie to make us look bad. Shameful!
Jan 17th, 2022

I had an excellent experience at this store in Orlando. It is close to the hospital, easy to get to (easy access and good parking!) and the people were wonderful at helping me find the right equipment. They have a large showroom, with a variety of equipment to choose at a variety of prices. It was really nice to be able to actually see the choices of equipment in person and have their help with recommendations. Their knowledge was invaluable and their help in making the right adjustments was critical. I highly recommend this place and these people.
Jan 14th, 2022

God bless this place. They were extremely compassionate with my mom! They were really caring and attentive to her needs and they were even kind enough to discount her for her arm sleeve. I recommend this place and I pray thier business prospers. They went far and beyond in service. Thank you Gilgal!
Jan 11th, 2022