Edible Arrangements

Horrible experience. Delivery was not made on the day it was supposed to be, or the day after. A week and a half later, we still have not gotten a refund for our order that was not delivered. What a SCAM! We have had to get Edible corporate involved because the 'manager' at this store apparently has to approve a refund .. but the manager never returns our calls or responds. We are escalating higher to reach a resolution. BEWARE.
Apr 6th, 2020

Delivery never came as website promised. I called several times, no answer.
Jun 30th, 2019

I ordered a arrangement to be delivered to my daughter. I spoke with Kadasha- who was very nice and professional. I asked for same day delivery and she said they could do it. My daughter received the arrangement on time, and said it was just as nice as one I had ordered for her when they lived in Stuart. So I think the store is doing better now! Glad I have them my business!
May 6th, 2019

My sister and I, residing in Houston TX, placed an online delivery order for the Delicious Lemon Daisy for our 81yoa grandmother, residing in Orlando, FL. We placed the order on Friday evening and set the delivery for Saturday. It was delivered Saturday afternoon--FANASTIC. Moreover, my grandmother said they were absolutely BEAUTIFUL!!! It really made her day--she was very happy. SN: Granny didn't understand that you could eat the "flowers". Our mom visited shortly after the delivery and told her what they really were, so they tasted the fruit. Mom and granny confirmed that the fruits were delicious and fresh. Granny said her "banana" was delicious, mom said it was actually the cantolpe dipped in "lemon candy"……🤣😂 Thank you Edible Arrangements -Ocoee for brightening our grandmother's day and the laughs!!!! ( No pics for obvious reasons)
Aug 14th, 2019

I was very upset with this delivery. I placed the order the day before to ensure everything would be done with ample time. My order had a bouquet of balloons included. After the delivery was made, I asked the receiver about the balloons and they did't get them. I called the location to advise them they forgot the balloons. They were unapologetic and asked if I wanted a refund or for them to go back. I requested they please delivery the balloons per my original order. After 3 hours of waiting and still no delivery of balloons I called again to get status. I was advised, again unapologetically, that they ran out of balloons!!! I was asked if I wanted a refund for the balloons, which OF COURSE I did!! I wasn't even offered an alternative or given any type of curtesy! If I hadn't called them AGAIN I would have never been informed of the situation and they would have kept my money. This was not the customer service I am used to getting from this company! They could have done better and should have provided some sort of customer service. I am very disappointed with this location. This company is not inexpensive and I expect their staff at all locations to treat their customers with the upmost customer service!
Jul 1st, 2019