Cannon Buick

First time at the dealership and had a great experience from start to finish very accommodating and friendly. Great waiting area with complimentary water and snacks.
Apr 7th, 2024

Thank you Buick Lakeland for quickly taking care of my warranty work and providing a loaner during the repairs! Very friendly and efficient staff
Apr 4th, 2024

Great management and staff. Always receive friendly greeting from everyone that you come in contact with and reliable service.
Apr 1st, 2024

Matt was a pleasure to work with. Mr Steve is the man! The dream team
Mar 31st, 2024

First time customer here. My experience began when I needed to change my car battery due to it failing me. I was able to quickly make an appointment for the next day without any hassle. Upon arriving I was greeted by Wendy at the service desk and we quickly discussed what needed to be done. After leaving my vehicle for a few hours and getting serviced I was able to receive it that same day but was faced with another issue which was CHECK Engine light came on. I called Wendy back and she instructed me to come back and they would look into it and provided me with a complimentary vehicle. Took approx 3-4 days to figure out the problem but it was finally resolved . Wendy was really apologetic and provided great customer service because she understood that my Buick had no prior issues with check engine light coming on and she quickly escalated my whole experience to her manager and they both agreed to wave any extra charges. I believe that the customer satisfaction that I have with the dealership outweighs the few trips I had to make to the dealership to find out that the problem wasn't solve. I thank them for their great service and providing me with details of what was happening. I will definitely come back and bring my vehicle here everytime!
Apr 5th, 2024