U-Haul Neighborhood Dealer

Difficult time. The guy working who was SUPPOSED to know how to rent the vehicles was clueless. He initially tried to charge me 3 times the actual cost of the truck and when I pointed it out he got mad at me and started cursing me out in Arabic. The problem is that I actually speak Arabic and when I let him know that I actually spoke Arabic, he said he didn't know any English and then wouldn't rent me a truck! I literally had to go to a completely different location and rent a truck there! So that's almost 4 hours I'll never get back. Definitely will not be going back there!
Aug 13th, 2021

This location has poor service and if you experience any problems with your truck they will not help you. They do not clean the trucks and only tell you they just collect payments. The second location was better as far as trucks but they aren’t clear with everything and over charge you. All locations have poor customer care and bad attitudes as far as I can tell. You will have to reach out to uhaul to resolve any problems that arise. Thankfully uhaul customer service was able to resolve my issues and took care of almost everything. But, it still took over a week for that to happen. I would definitely avoid this location if possible. I will continue to use uhaul only because of their customer service team.
Jul 8th, 2021

Oct 23rd, 2020

May 22nd, 2020

Apr 22nd, 2020