Coastline Federal Credit Union

Customer service is above exceptional when you have a issue. I want to specifically thank Michael for his prompt and courteous customer service
Mar 17th, 2022

The manager Michael was extremely rude. I was told some manager has notes on my account that states I cannot be helped with fees. What does that even mean? If a fee was added to my account in error I cant be helped? He was very dismissive and in helpful. Cut me off while I was talking and very unprofessional WOULD NOT RECOMMEND, I deposit about 8000 bucks in this bank monthly with horrible customer service
Mar 14th, 2022

I've been a member of this Credit Union for many years. It's always a pleasure to deal with the different Representatives. Today, I spoke to Michael from the Southside branch. He was so professional and helpful, just a pleasure to to talk to.
Mar 5th, 2022

Jane Adams is absolutely amazing at the Northside Branch location. She is always so very helpful. I know I can always go to her with assistance on my accounts. Jane goes above and beyond!! Jennifer Little
Feb 11th, 2022

I wish that I can give coastline fcu no stars because that's what they deserve. Coastline fcu love stealing money from people accounts. The first time they stole from me was many years ago. I had bank with them since I was in high school. So of course every paycheck that I receive and my college funds went in there. So when I took a break from college and got a different bank close to where I live. I just let my college funds sit in coastline. Then one day out of nowhere I receive a letter stating that they closed my account. I had asked them for my college money which was a few thousands of dollars. I was told that they used to keep my account open. They never refunded me back for that. Now those thieves did it again but only stole a few hundred dollars. I didn't trust them with my money anymore but they was easy to get a loan from. So after my car loan was paid off. I had kept a few hundred dollars in the account just in case I had wanted another loan from them. So, if I was you guys don't bank with coastline fcu because they are THIEVES!!!
Feb 17th, 2022