Encore Decor of Florida
-
10830 San Jose Blvd
Jacksonville, FL 32223 - (904) 880-8448
Hours
Chamber Rating
-
Richard A Fuhrman
If you're looking for nice furniture, then look here first. No junk here, and attractive prices. Always fun to look around. We've bought a few pieces and dropped off some on consignment. UPDATE: Oh, NO! Stopped by today, only to learn that the city building department condemned their building and permanently shut them down. The owner was outside talking with her customers. Everybody was upset. So sad. A local institution.
Jan 12th, 2020 -
Quiche Lover
Love my Ballard Design table i bought from here. It looks brand new :)
Jan 2nd, 2020 -
Tyra Smude
Oct 31st, 2019 -
Kimberly
Update #2: I feel I need to mention that it is the following day and I still have NO email from the manager as he stated in his response below. Obviously, I can and will Google more reputable consignment shops. My point is that he says something and doesn't actually do it. Update #1: in re: to response from manager... 1. My point is you NEVER mentioned that you would not take it. You only said - multiple times - you’d just lower the price. 2. I have no such email, but thanks for trying to look humble and accommodating. 3. I agree with the bad reviews you have regarding customer service. Both times we were there YOU and your staff were just chit chatting and never asked if you could help. One girl was talking negatively about religion for the whole store to hear. Professional. Manager asked us to send pics of our dining set and baker's rack. I sent him very detailed pictures and MULTIPLE times disclosed that the table got scratched a bit during a move. He said to send the pics anyway. I sent the pictures, we spoke I again disclosed there were scratches on the table. He said he would take the set and upon final inspection depending on the scratches they would just lower the asking price by $50-$100.He NEVER mentioned he would NOT take it, just that the scratches may lower starting price. Again, NEVER mentioned the possibility of him refusing to take the items. If he had I would not be leaving this review. So...I packed up all the pictures and china in the Baker's rack for pick up. The guys get here and say "oh we have to send him more pictures" and then they add, and this is verbatim "you never know with him". So I take that to mean he does this often... Sure enough a few minutes later they come back to say he doesn't want any of it. Not the table and chairs and not the baker's rack. All because of a few scratches that we DISCLOSED OVER AND OVER AGAIN?! I called the Manager Kelley and I said "you told me more than once you would take this set and the scratches would just lower the asking price" he AGREED WITH ME and when I tried to continue, he said "you're not going to argue with me". Nice. What a waste of time. And I highly DOUBT he is telling the truth when he says his stuff sells within the 1st 30 days... we were there this weekend and he has stuff on the floor still from the beginning of February.
Oct 31st, 2019 -
Travis Travis
Oct 25th, 2019
Contact Info
- (904) 880-8448
Questions & Answers
Q What is the phone number for Encore Decor of Florida?
A The phone number for Encore Decor of Florida is: (904) 880-8448.
Q Where is Encore Decor of Florida located?
A Encore Decor of Florida is located at 10830 San Jose Blvd, Jacksonville, FL 32223
Q What days are Encore Decor of Florida open?
A Encore Decor of Florida is open:
Friday: 10:00 AM - 10:00 AM
Saturday: 10:00 AM - 10:00 AM
Sunday: 12:00 PM - 12:00 PM
Monday: 10:00 AM - 7:00 PM
Tuesday: 10:00 AM - 7:00 PM
Wednesday: 10:00 AM - 10:00 AM
Thursday: 10:00 AM - 10:00 AM
Q How is Encore Decor of Florida rated?
A Encore Decor of Florida has a 4.3 Star Rating from 106 reviewers.
Hours
Related Categories
Ratings and Reviews
Encore Decor of Florida
Overall Rating
Overall Rating
( 106 Reviews )Richard A Fuhrman on Google
If you're looking for nice furniture, then look here first. No junk here, and attractive prices. Always fun to look around. We've bought a few pieces and dropped off some on consignment.
UPDATE: Oh, NO! Stopped by today, only to learn that the city building department condemned their building and permanently shut them down. The owner was outside talking with her customers. Everybody was upset. So sad. A local institution.
Quiche Lover on Google
Love my Ballard Design table i bought from here. It looks brand new :)
Tyra Smude on Google
Kimberly on Google
Update #2: I feel I need to mention that it is the following day and I still have NO email from the manager as he stated in his response below. Obviously, I can and will Google more reputable consignment shops. My point is that he says something and doesn't actually do it.
Update #1: in re: to response from manager... 1. My point is you NEVER mentioned that you would not take it. You only said - multiple times - you’d just lower the price. 2. I have no such email, but thanks for trying to look humble and accommodating. 3. I agree with the bad reviews you have regarding customer service. Both times we were there YOU and your staff were just chit chatting and never asked if you could help. One girl was talking negatively about religion for the whole store to hear. Professional.
Manager asked us to send pics of our dining set and baker's rack. I sent him very detailed pictures and MULTIPLE times disclosed that the table got scratched a bit during a move. He said to send the pics anyway. I sent the pictures, we spoke I again disclosed there were scratches on the table. He said he would take the set and upon final inspection depending on the scratches they would just lower the asking price by $50-$100.He NEVER mentioned he would NOT take it, just that the scratches may lower starting price. Again, NEVER mentioned the possibility of him refusing to take the items. If he had I would not be leaving this review.
So...I packed up all the pictures and china in the Baker's rack for pick up. The guys get here and say "oh we have to send him more pictures" and then they add, and this is verbatim "you never know with him". So I take that to mean he does this often...
Sure enough a few minutes later they come back to say he doesn't want any of it. Not the table and chairs and not the baker's rack. All because of a few scratches that we DISCLOSED OVER AND OVER AGAIN?! I called the Manager Kelley and I said "you told me more than once you would take this set and the scratches would just lower the asking price" he AGREED WITH ME and when I tried to continue, he said "you're not going to argue with me". Nice. What a waste of time. And I highly DOUBT he is telling the truth when he says his stuff sells within the 1st 30 days... we were there this weekend and he has stuff on the floor still from the beginning of February.
Travis Travis on Google
Overall Rating
Overall Rating
( 106 Reviews )Write a Review
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