Plantation Beach Club
-
1019 South Seas Plantation Road
Captiva, FL 33924 - (239) 472-5111
Chamber Rating
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Matt Hughes
Aug 8th, 2021 -
tricia alley
May 25th, 2021 -
John Frederickson
Best place to go if u want to just hang out on the beach not much else to do love it
May 4th, 2021 -
Chris Burke
Apr 7th, 2021 -
g white
Very poor management! Planned a family vacation with wife, Mother and Dad. Dad is 95 World War II and Korean War Veteran. After we booked, we found out that they did not have an elevator for father in law who is in a wheel chair. We tried all day( over 7 - & hours) to get day Manager to call us back to be able to refund deposit so that we wouldn’t loose $2,000.00 as they said that we would loose. Finally the day manager left without helping us and after a 1.5 hour wait, the night manager tells us to go ahead and head that way, that they have a 3 bedroom on the beach room with elevator. We were in Alabama - 12.5 hours away. We drive all day, about 10 minutes before we arrive, the night manager calls us and asks us if we were still coming, we tell him that we are 10 minutes away and he then informs us that there was something wrong with the electricity and that the rooms that we had booked, that the air conditioning wasn’t working and that they were going to put us in a room just for the one night and that they would move us the next day, unless we decided that we liked the room( Ha, Ha) Long story short, I didn’t believe him, they put us in a dump room. I was up at 8:00 and at the office to talk with the Manager, They had somehow given someone else our room and had no more rooms for us, so we left back home. As we could not find a place to stay other than hotel room and we siding want to spend our vacation in a hotel room with no view for my 95 year old Father in law. What a waste of two day’s travels…….Never in our lives have we witnessed such back customer service. We have been vacationing here for years. Never again!
Jul 22nd, 2021
Contact Info
- (239) 472-5111
Questions & Answers
Q What is the phone number for Plantation Beach Club?
A The phone number for Plantation Beach Club is: (239) 472-5111.
Q Where is Plantation Beach Club located?
A Plantation Beach Club is located at 1019 South Seas Plantation Road, Captiva, FL 33924
Q How is Plantation Beach Club rated?
A Plantation Beach Club has a 4.7 Star Rating from 39 reviewers.
Ratings and Reviews
Plantation Beach Club
Overall Rating
Overall Rating
( 39 Reviews )Matt Hughes on Google
tricia alley on Google
John Frederickson on Google
Best place to go if u want to just hang out on the beach not much else to do love it
Chris Burke on Google
g white on Google
Very poor management!
Planned a family vacation with wife, Mother and Dad. Dad is 95 World War II and Korean War Veteran. After we booked, we found out that they did not have an elevator for father in law who is in a wheel chair. We tried all day( over 7 - & hours) to get day Manager to call us back to be able to refund deposit so that we wouldn’t loose $2,000.00 as they said that we would loose. Finally the day manager left without helping us and after a 1.5 hour wait, the night manager tells us to go ahead and head that way, that they have a 3 bedroom on the beach room with elevator. We were in Alabama - 12.5 hours away. We drive all day, about 10 minutes before we arrive, the night manager calls us and asks us if we were still coming, we tell him that we are 10 minutes away and he then informs us that there was something wrong with the electricity and that the rooms that we had booked, that the air conditioning wasn’t working and that they were going to put us in a room just for the one night and that they would move us the next day, unless we decided that we liked the room( Ha, Ha)
Long story short, I didn’t believe him, they put us in a dump room. I was up at 8:00 and at the office to talk with the Manager, They had somehow given someone else our room and had no more rooms for us, so we left back home. As we could not find a place to stay other than hotel room and we siding want to spend our vacation in a hotel room with no view for my 95 year old Father in law. What a waste of two day’s travels…….Never in our lives have we witnessed such back customer service.
We have been vacationing here for years. Never again!
Overall Rating
Overall Rating
( 39 Reviews )Write a Review
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