Chamber Rating

4.2 - (2316 reviews)
1417
455
173
118
153
Read Our 2316 Reviews

Chamber Rating

4.2 - (2316 reviews)
1417
455
173
118
153
  • Brian Stich

    Almost 40% of the cost taxes and fees. Book through third party Rooms: Small
    Apr 5th, 2024

  • Dany Gomez

    Excellent hotel and location
    Apr 1st, 2024

  • Ab Pickz

    BEWARE!! THEY HAVE A DIRECTOR WORKING FOR THE RESORT THAT IS A PREDATOR! MANY MANY SCREENSHOTS OF DISGUSTING MESSAGES, LOOKS FOR GUESTS/WOMEN TO GET SO DRUNK HE CAN TAKE ADVANTAGE! WHEN BROUGHT TO THE RESORTS ATTENTION THE EMPLOYEE WHO CALLED IT OUT WAS FIRED!!! NEVER WILL I SUPPORT A PLACE THAT SUPPORTS/COVERS FOR SOMEONE WHO PREYS ON INNOCENT WOMEN!!!! EVERYONE BEWARE BEFORE BRINING THEIR WIFE/GIRLFRIEND/DAUGHTER HERE!!!!!!!!!!!!!!!
    Mar 20th, 2024

  • Jomarcia Franck

    our unit rented through a private owner was pretty and spotless. The ones my children rented thru southseas( timbers) were filthy..and had bugs...broken screens and bathroom doors..with mold sticking the sliding door open..couldnt even slide rhe door AT ALL to close!! They couldnt check in til 8pm( wirh smll chilfren and perishable groceries) Suppose to be able to check in by 4pm. And still at 8pm...when they went to complain...all of a sudden..a unit was "available".. when they went to their unit...it was STILL not ready...dirty clothes lying around..and no beds made yet. Dirty port a potties at amenity pools. I bet OSHA or comparible inspection agency would SHUT this place down...it SHOULDNT pass!!!! Will be advisung friends and family NOT to rent!!
    Mar 24th, 2024

  • daniel spilman

    Stayed here in February, the facility has limited resort amenities. No dining, lot's of construction going on. The main pool was about a 2 mile walk from my unit. Unlike other resorts they DO NOT have any bikes, kayaks or other typical amenities available to guests. BEWARE upon arrival I recommend taking a video of the complete unit and the tvs, fridge, etc.. They charged me $350 for a scratch on a $60 tv that I never used or even looked at. They had a really nice after photo but no before photo, that scratch could have been months old. About 4 months ago I stayed at Tween Waters, they had great dining, nice rooms, workout areas, bikes, kayaks, etc. I will not be staying at Seven Seas again and I strongly recommend caution here. BTW, I gave 2 stars not a single which is tempting but would only have reflected my irritation. They have problems but not the very worst place I have ever been. They do score in my bottom 10 though.
    Mar 18th, 2024

Read Our 2316 Reviews

About
South Seas

South Seas is located at 5400 Plantation Rd in Captiva, Florida 33924. South Seas can be contacted via phone at 888-974-0885 for pricing, hours and directions.

Contact Info

  •   888-974-0885

Questions & Answers

Q What is the phone number for South Seas?

A The phone number for South Seas is: 888-974-0885.


Q Where is South Seas located?

A South Seas is located at 5400 Plantation Rd, Captiva, FL 33924


Q What is the internet address for South Seas?

A The website (URL) for South Seas is: https://www.southseas.com/?utm_source=google-gbp&utm_medium=organic&utm_campaign=gbp


Q How is South Seas rated?

A South Seas has a 4.2 Star Rating from 2316 reviewers.

Ratings and Reviews
South Seas

Overall Rating

Overall Rating
( 2316 Reviews )
1417
455
173
118
153
Write a Review

Brian Stich on Google

image Almost 40% of the cost taxes and fees. Book through third party
Rooms: Small

Business Response on Google Apr 7th, 2024
Dear Brian It was a pleasure to serve as your host and we appreciate you sharing your review. Like other hotels and resorts found throughout Florida, it is required that applicable taxes be charged, and we apologize if these details were not understood prior to confirming your reservation. Other charges are applied as well, including our deposit for incidentals which is refunded upon departure, less any optional charges billed to the room.We once again extend our regrets, and we hope you might one day visit again as we would be delighted to change your impression with a more treasured Captiva experience. Until then. Warm regards, South Seas

Dany Gomez on Google

image Excellent hotel and location

Business Response on Google Apr 1st, 2024
Dear Dany, Captiva is a little piece of paradise, a destination that everyone should visit at least once. We are thrilled to have played a small part in that experience for you and we hope you soon have the chance to join us again. Sunny regards, South Seas

Ab Pickz on Google

image BEWARE!! THEY HAVE A DIRECTOR WORKING FOR THE RESORT THAT IS A PREDATOR! MANY MANY SCREENSHOTS OF DISGUSTING MESSAGES, LOOKS FOR GUESTS/WOMEN TO GET SO DRUNK HE CAN TAKE ADVANTAGE! WHEN BROUGHT TO THE RESORTS ATTENTION THE EMPLOYEE WHO CALLED IT OUT WAS FIRED!!! NEVER WILL I SUPPORT A PLACE THAT SUPPORTS/COVERS FOR SOMEONE WHO PREYS ON INNOCENT WOMEN!!!! EVERYONE BEWARE BEFORE BRINING THEIR WIFE/GIRLFRIEND/DAUGHTER HERE!!!!!!!!!!!!!!!

Business Response on Google Mar 19th, 2024
Greetings, We are in receipt of the various pickz reviews and because we believe these reviews are related to a past employment relationship at the resort and not an authentic guest review, we will refrain from commenting further. We hope you know there are more appropriate platforms and channels on which feedback regarding employment can be shared and we encourage you to pivot your conversations there. Kind regards, South Seas Resort

Jomarcia Franck on Google

image our unit rented through a private owner was pretty and spotless. The ones my children rented thru southseas( timbers)
were filthy..and had bugs...broken screens and bathroom doors..with mold sticking the sliding door open..couldnt even slide rhe door AT ALL to close!! They couldnt check in til 8pm( wirh smll chilfren and perishable groceries) Suppose to be able to check in by 4pm. And still at 8pm...when they went to complain...all of a sudden..a unit was "available".. when they went to their unit...it was STILL not ready...dirty clothes lying around..and no beds made yet. Dirty port a potties at amenity pools. I bet OSHA or comparible inspection agency would SHUT this place down...it SHOULDNT pass!!!! Will be advisung friends and family NOT to rent!!

Business Response on Google Mar 25th, 2024
Dear Jomarcia, Greetings to you and yours. It was a pleasure to welcome your family to Captiva Island and we appreciate you sharing your review. The details provided have caused us great concern and we apologize if the visit fell short of expectation. I’d like to speak with you further about the visit so that I can learn more about your arrival and the villa occupied by your family; extending a more personal apology would mean the world to me as well. With that goal in mind, my contact details are provided below which I encourage you to use in passing along your reservation details and a convenient time that we can plan for a call. We thank you once more and I look forward to speaking with you in the days ahead. Warm regards, Marina [email protected]

daniel spilman on Google

image Stayed here in February, the facility has limited resort amenities. No dining, lot's of construction going on. The main pool was about a 2 mile walk from my unit. Unlike other resorts they DO NOT have any bikes, kayaks or other typical amenities available to guests.
BEWARE upon arrival I recommend taking a video of the complete unit and the tvs, fridge, etc..
They charged me $350 for a scratch on a $60 tv that I never used or even looked at. They had a really nice after photo but no before photo, that scratch could have been months old.
About 4 months ago I stayed at Tween Waters, they had great dining, nice rooms, workout areas, bikes, kayaks, etc.
I will not be staying at Seven Seas again and I strongly recommend caution here.
BTW, I gave 2 stars not a single which is tempting but would only have reflected my irritation. They have problems but not the very worst place I have ever been. They do score in my bottom 10 though.

Business Response on Google Mar 18th, 2024
Dear Daniel, We thank you for joining us and we trust your time on the beach was thoroughly enjoyed. As a leadership team, we value the feedback shared by our guests as it provides us with a better understanding of what has been most enjoyed and where there may be opportunity to overcome any guest concerns. We are sorry that the imposed fee for damages left you disappointed though as shared previously, our housekeeping records do show that the room was fully inspected prior to your stay. With that in mind, I would be happy to assist in looking into this once again should you like to be in touch, and with that in mind, my email address is provided below for your convenience. We thank you once more and we look forward to earning your accolades should you join us again. Warm regards, Marina [email protected]

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Overall Rating
( 2316 Reviews )
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153

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