Navy Yard Valet Shoe Repair

I had a pair of boots, that has never been worn outside, in need of repair. They had been collecting dust in the back of my closet for the last few years, so I decided to try them on one day. That's when I noticed one of the heels had fallen off. So, I googled shoe repair nearby, and came across Navy Yard Valet Shoe Repair. Expecting good service for a shop so close to the Marine Barracks, they must do fine work. BIG MISTAKE! I brought the boots in and told the guy; I wanted the heel glued back on and secured. He said ok, took the boots in the back and starting hammering the heel back on with NAILS. The finished product was nothing to brag about, the heel was so misaligned I thought he had put a different heel on. It appeared to have become deformed during this process. There's noticeable gapping and most importantly NO GLUE! I deeply regret my decision, and I do not recommend this place if you expect good quality work.
Apr 12th, 2022

Apr 9th, 2022

Only problems I had is when I paid for my shoes in full I came back and they charged me another $20. And if I'm right it will show on your ticket if I paid in full or just to a deposit payment just to put the clothes in, and the next issue was I asked the owner how long will it take to repair my be heels. When he informed me that he will give me a call to let me know when my shoes were prepared and ready for me to come pick up but unfortunately I had to call and ask when was my shoes going to be ready that's when I was informed that my shoes were already finished and ready for pickup.
Feb 9th, 2022

Jan 3rd, 2022

Silly and likely discriminatory policy of requiring cash only deposit for shoe repair. Never heard of such a thing before. Do not recommend this place.
Dec 1st, 2021