Budget Truck Rental

Jason Scalcucci _{on Google}

May 18th, 2023

Received written confirmations for a moving truck three and a half weeks early, two days before, and two hours before. Arrived to be told they had no truck of any size for me and after :20 on the phone told someone would call me back in up to two hours. Im Presidents Club with Avis/Budget but this part of the business makes me question my loyalty.

David Waldschmidt _{on Google}

Apr 3rd, 2023

AVOID Poor... Very poor customer service....

Sean Horrell _{on Google}

Dec 18th, 2022

Cheaper and easier to use than U-Haul. This website was right to the point. With U-Haul I spent 30 minutes saying no to all their stupid offers. Go budget

Cassandra Sellers _{on Google}

Apr 13th, 2023

If I could give -5 I would and honestly we will be contacting corporate and requesting a refund. I'll also be contacting Dot and Dora and everything else for the lack of safety and concern this place has for the customer. 1- truck had a smashed up wind shield, huge damage to the fender that almost completely prevented the driver side door from opening, no gas cap, check engine light on. The ac didn't work windows didn't work. Didn't have gas when we showed up so the employee had to go fill it. Gave it to us with left over food bags and food spilled on the floor. Like grow up what a waste of what could be such a profitable business is even 10% effort was applied by the staff. Giving us a truck like this but yet required a $50+ insurance plan coverage even tho my policy would cover me as a driver. Reservation was set to return at 10pm since it's listed with after hour drop off and a key drop box. We were told we couldn't do that even tho we booked straight from their website and not a 3rd party. This place is trash. If you want to die in a rental truck or get hurt and make millions in a personal injury and liability settlement this is your place. Any attorney would destroy this company in court soley off the negligence for the truck maintenance not including the plethora of other requirements and laws that this company is downright refusing to follow.