Top Properties Real Estate

Not responsive.
Sep 27th, 2021

I understand that Denver experiencing a competitive rental market, but not returning phone calls/emails is extremely unprofessional.
Sep 19th, 2021

Aug 26th, 2021

Made an appointment to view a property that was available immediately, only to drive from Colorado Springs up to Stapleton & the tenant was still living there... no realtor in sight. I called the office (and dealt with a very pleasant woman, ironically named Felicia) and was notified that I was emailed about cancelling my showing. I checked & sure enough... I had an email 15 minutes before the showing to cancel. Instead of calling, and notifying me and offering for me to see other properties... They sent an email. A woman was quick to come back to the location and actually meet me and show me a unit in the exact same building that was vacant but not available. I applied for the unit that I was not able to see immediately upon leaving. I received an automated email 4 days later that the unit was rented out to another applicant... totally fine. But a phone call... during all of this would have been much appreciated, rather than relying on automated emails. I realize I was applying for a unit that was VERY cheap... but the only reason was that it was a 4 minute walk to my new place of employment. I would have gladly worked with them to find a different location... but the lack of communication is a huge red flag. I will be moving on to another property management company.
Jun 18th, 2021

Didn't even get the pleasure of viewing a home thru them because they're lack of communication is astounding.
Mar 9th, 2021