Budget Car Rental

This is what they call a carsick that does not distract the driver service wasnt good either and highly recommend any other company
Apr 28th, 2022

Refused to acknowledge prepaid booking so I was charged twice. Avoid.
Mar 7th, 2022

The team at Aspen Airport is always for courteous even when it's super busy. I fly in & out of Aspen often and love that Melissa at the counter, remembers little tidbits about our conversations. Especially after helping so many people each week. Over the years, the staff is always friendly, accomadating and helpful.
Feb 26th, 2022

Worst experience ever. The person at the desk, a blond lady on her 50's/60's is very rude, zero patience, zero engaging with the clients. She was talking on the phone for more than an hour with her mom, because it was her birthday and it 8.58am, they open at 9am. a guy came ask some question an she get upset because she was talking with her family and there was people waiting for her, it was 2 minutes before 9am, when she finally answer the questions that the guys was asking, she was very rude, no friendly at all and arrogant. I don't know if she is the owner or pretend to be, but the worst service wver. My friend and I got there before 9, so we can probably rent the cart earlier, but she told him "Sir we open at 9am...and continue talking on the phone with her family... not the best element you can have in a spot where she has to be extremly friendly and polite with people....
Feb 26th, 2022

I had my reservation from 2 weeks ago and when I got to the airport NO ONE WAS THERE!! whereas the rest of brands were all open. We were three customers there and everyone was stunned. Some of the people at the airport told us with a grin that it was "pretty normal". The Uber cost me $120 back and forth from Aspen, to retrieve my card the next day. Do you think I got an apology? I DID NOT! What I got was a two-hour wait to modify the reservation. Bye Bye Avis/Budget group.
Jan 28th, 2022