Lampe Chrysler Dodge Jeep Ram

Took the truck in for a repair , I was in and out within the hr it was minor . The attention to detail and the expertise of a man willing to take care youMake sure you see Gilbert Martinez
Apr 8th, 2024

Thank you Joseph C. & Kylie for the amazing customer service, I truly appreciate it!
Apr 6th, 2024

This is my second truck purchase at the dealership and I've had fantastic experiences with the staff. Special shout out to Michael Allender, Mike and Joseph in the Sales Department. These three made the purchase process extremely easy and very transparent. Thanks, all!
Mar 28th, 2024

Mar 28th, 2024

Bought a car from them, and while test driving the car the salesman told me the car had remote start, but the battery was dead. The deal I made on the car included them replacing the dead battery, addressing the parking brake light, and getting the alignment done. I left the car there after signing and arranging pickup while being told it would be first priority the next day. Next day they had no idea about the parking brake being part of the deal, they claimed they were picking the car up from the alignment shop, and I had to become stern to ensure my wife was picked up before the end of her work day at 3. They didnt pick her up until about 2:45 PM. After receiving the vehicle, I noticed it didnt have remote start and that the alignment was exactly the same as the day I test drove it. I called the dealer and they said that they would have the salesman contact me about the remote start. The salesman Alex DENIED ever mentioning remote start to a disgusting extent. I told him to check their cameras, and he said he would check them, talk to his manager, and call me back. 3 days later I had to call and he DENIED saying hed call me back. I demanded to talk to the sales manager and he went on to say that basically, due to them making a bad deal on the car that they cant afford to install the remote start regardless of their salesman informing me it had it, so I am paying for their lack of honesty and ability to make a profit. I asked if their reputation was worth remote start, and he said they cant afford to on the car. So theyre reputation of worth roughly $400. I then asked to see the report for the alignment, because thats standard practice. The manager said they probably just threw it on the rack and did it there, so I asked if they lied about picking it up from a different shop, he panicked and said oh yeah, its a Chevy and we are dodge, so our rack cant align it sounds like a lie to me. They FAILED to furnish the report, I am still waiting to hear back about what was actually done to my car.
Apr 1st, 2024