Subaru Sherman Oaks

Gocha Leps _{on Google}

Mar 24th, 2024

Ive gotten happy experience from this dealership. They gave me good deal on 2024 Forester. Linda was great, the number she gave me on the scratch paper is the same exact I have on my monthly dues. This was the most important thing for me- to keep promises without adding anything on it just before signing the contract. Thank you Linda and the dealership for being trustworthy. And finally, I do love my Forester, it was a good choice.

cecile tuanquin _{on Google}

Mar 22nd, 2024

To all buying subaru brand new cars do not get the bumper to bumper insurance. I had a 2 yr old car with low mileage. I saw a bubble on my tires and tried to claim my bumper to bumper warranty and they said they will not replace my tires because they say its my fault for having a bubble in my tires. Soooo frustrated. Waste of money. I guess their safety commercial is just for promotion purpose only.

Curtis Kalleward _{on Google}

Mar 20th, 2024

We had a wonderful experience with Aaron. Unlike sales people at other dealers, he was polite, informative, well-spoken & knowledgeable, and the opposite of pushy.
We only discussed price at the very end of our initial meeting, and that was only when we brought it up.
When we told Aaron that we intended to shop around for the lowest price, he encouraged us to come back with whatever offer we had so that he could match it - which he did without hesitation.
If you're considering a Subaru from this dealer, ask for Aaron!

Yvette Lovstad _{on Google}

Apr 6th, 2024

Pete was an excellent person to work with and deal with. He was respectful and patient through my car buying process. He didnt just help me get into any car, but rather took the time to really gauge my needs and wants based on how I used my current car and the things I like to do and from there, helped me into a vehicle that best fits my needs and lifestyle.
Beyond that, I had wanted a Subaru for many years and when going into the Subaru dealerships around the Los Angeles area back in 2021, I was not approached by a single sales person at any location. Even when asking for help a different location, I was blown off. Going back into Keyes in January 2024, I had been looking for a while, while the other salesmen chatted amongst themselves ignoring me.
As I chatted with a current owner who was waiting for her car having its routine service, Pete came back from his break and immediately asked if she needed assistance, she pointed to me and Pete began working with me right away.
Petes professionalism in dealing with me and the frustration I had from not being greeted by his colleagues proved to me that he was the person to go with when buying a vehicle. And I dont say this lightly because my first job out of college 30 years ago was selling Subaru and Hyundais when I lived in the north east. I knew what the level of service I should have received and expected from any dealership the moment I stepped onto the lot. Pete and his manager Michael were the only two people, back in January, that seemed to care. And thankfully, after that initial interaction, when I returned in April 4 months later, I was greeted immediately and I then asked for Pete who, along with Michael Castillo, got me into a sexy new 2024 Crosstrek so I could end my prior lease early.
If Pete is not promoted to manager quickly, by hell be poached!!! Pete is a hardworking and smart individual who understands the high level of respect and good customer service everyone deserves regardless of their age, race, or what theyre wearing that day.
Thank you Pete!