My American Movers

Elonzo and Gabriel did a great job with my move. They were fast, professional, and considerate of my stuff. I highly recommend them and would use them again.
May 16th, 2020

Do NOT use these movers! They ruined a dining room chair that is part of a set. The snapped the crystal tops of two lamps and I later realized they tore off half of a torchbearer lamp. When I chose them they told me they they agreed the insurance offered of a few cents to the pound of an item was not good for the consumer and they assured me they would not do me wrong, and would reimburse me a fair amount. In the end I was reimbursed 100 dollars had have several ruined and/or broken items. Important to add, they packed every item that broke!
Feb 18th, 2020

Terrible experience & extremely unprofessional. This is what happened: Scheduling a sale was simple and the movers were on time. We had scheduled and put a deposit for a moving truck and 2 movers. About 15 minutes into the job, the two mover got in an argument and one of them walked off on the job. We were left with only one mover, who work extremely hard for 6 hours to get our stuffed packed and moved to our new place. They ended up cutting us a deal, so they claimed, for the inconvenience of the pace and having us work. Turns out they charged us extra! After numerous phone calls and having to call from different phone numbers, because they were avoiding our calls, we are still fighting to get our money back a month after moving. I would stay as far away as possible. Service: Local removals
Jul 5th, 2021

This is the MOST unethical, dishonest, shady moving company I could have gone with. They did a quote without ever coming to my house, when they (4 males) arrived, one took it upon himself to urinate on my garage. THEN the first thing they say is that there will be an additional charge for items not quoted BUT they can't give me the amount until everything is loaded. He says it'll be like twice the amount *he thinks* given the items and that I need to sign a BLANK sheet for them to begin. Only AFTER everything is loaded does he inform me the amount will be THREE times the additional quote and asks if thats ok. So we've gone from 3k to 9k. And the only way not to agree is to ask them to take everything out of the truck?? Along with that there is absolutely no date given for me to expect anything. The next day I email the Sam who did the original quote and set everything up. I explain to her the situation and that I'm not ok with the charge being 3x, I say I'm nore that willing to pay 2x but 3 is insane. She then forwards me to Rachel who basically says well that sucks for you and forwards me on to Andrew. Andrew brushes off my emails, essentially says I'm lying and that there is nothing that can be done. I've written and called after the initial email with no response from anyone. Fast forward to Oct 27 (stuff was picked up sept 25th), so it has been a solid month. I get a call from a Mike who I guess they contracted out to. Mike now tells me it will be an additional TWO THOUSAND dollars to have my things delivered. Excuse me? So we have gone from 3k to 11k???! Also, he started it at an additional 4 thousand. At no point in time did American Movers, Sam, Rachel, or Andrew decide it would be a good idea to let me know there would be THOUSANDS MORE I was expected to pay?? They had the address I was moving to and all pertinent information and simply opted to withhold information evry single step of the way. I have also filed a complaint with the BBB to which the company has not responded. I took a chance with them hoping to give them a great review and unfortunately they proved me wrong. Don't be naive and hope the best like me, some people/companies simply don't deserve the business and this is one of them.
Jun 17th, 2020

EXTREMELY unhappy with this moving company / service. Did not inform me of all items they could not move prior to my shipping date, shipping took much longer than expected, very poor communication from driver when working to unload. Additionally, driver did not have any help with him -- I paid the company to unload my goods, but I had to unload myself and took VERY long. Still waiting on a refund. DONT USE!!! Service: Out-of-county removals
Feb 7th, 2020