Americas Choice Moving & Storage

Do not use this company!!! They charged me 6K to move to Atlanta and they cost me $10,000 worth of damaged belongings. Everything I owned has been damaged. All dishes, glasses, furniture has been damaged in some form. Check out the pictures I posted and don't let them move you!
Feb 5th, 2021

HORRIBLE SCAMMERS! they quote you a low price and just as all the other reviews state, they load up their van and more than double the costs on you. Then, they don't even answer calls or emails... and put a phony address on their contract to a residential home. Absolutely ridiculous and stressfull when having to deal with them from another state and not having any of your personal belongings! DO NOT USE THEM. they need to be put out of business and sued.
Apr 2nd, 2017

If I could give negative stars I would. I suggest using ANY OTHER service available, including doing it yourself. It's cheaper to give away your belongings and buy new stuff compared to all of their hidden costs. The person AMY who "sold" me the experience lied about the estimate and once the crew was at my place and all of our belongings were outside and our backs were to the wall the price more than doubled. (we HAD to move out that Day). They advertised special packaging for TV movement and they just threw moving blankets over ours and taped boxes around them. I called the home office concerned about this and was brushed me off. "our team are professionals". I'm terrified from what all the other reviews have said. Oh that's right ... We are STILL waiting for delivery. Then the salesperson AMY was never available again (she won't respond to emails and they refused to put me through to her) and their useless warehouse team treated my family like crap over the phone. Rude rude rude. TAMMY "manager" was useless and promised to call me back (never happened) to see if any adjustments could be made to their rip off price. I have contacted the Better Business Bureau about this horrific experience and am filing a grievance with The Department of Consumer Affairs. Scam artists. It is sad that such a stressful experience like moving cross country is made so much worse by these charlatans. SHAME ON THEM.
Feb 26th, 2017

May 28th, 2016

Worst moving experience! As though moving across country isn't stressful enough! I contacted Americas choice months before my move and Amy was helpful and answered every question and every email within 24 hours. That was when the customer service stopped! After setting up my pick up the experience went down hill. After loading all of my belongings and coming to me with a price over $3000.00 MORE than the original quote that included $650 worth of "crates" (cardboard boxes) what was I supposed to do? Tell them unload all of my belongings! They then left and I had to clean up my house from their trash they left behind including shoes! Who leaves their shoes?!?! I contacted Americas choice about the service I received and was told it was being sent to a manager and they apologized. After realizing that I didn't recieve the discounts I was supposed to (almost $300) for veteran discount and free crates I contacted Amy with no response. Later being told my discount no longer applies to my move.... Have no reason why. My belongings were to be stored for 3 months while my home was being built. I ended up getting a late notice for storage fees via email. I responded to the email letting them know I never got a bill so how would it be late? The response was then that I received the email by mistake and to disregard.so I did. After being told my belongings where on their way for over 2 weeks the driver called to give me an arrival window and tells me I owe $650 MORE than my paperwork!!! I called Americas choice and was told they made again another mistake and I do owe the storage fees! Every time I would call i would speak to a different person that has no idea what was going on and was told the person I spoke to prior was off that day or on vacation for 3 weeks! How are you off during the week when you are closed on the weekends! A week after my 1st available delivery date my belongings had not even left California yet and the lady on the phone had the nerve to tell me congrats on your new home go ahead and go to Walmart and buy yourself an air mattress to sleep on!!!!! This company is extremely unprofessional and I don't know how they are still in business. DO NOT CALL them!!! I had smashed boxes with multiple items broken! One box everything inside the entire box was shattered! They are careless with your belongings and your money! They are not Americas choice and should not be in business! A $6500 move turned into just over $10,000.00 and with all of my belongings what was I to do! We were so happy to be done and not have to deal with this company anymore. Don't let the Inital quote fool you.
Aug 19th, 2016