Crevier BMW Service and Parts

Reynaldo Tirona _{on Google}

Apr 8th, 2024

Courteous, helpful employees

Janet Kim-Yoo _{on Google}

Apr 8th, 2024

Overall, the service is decent. I definitely like Rudy Vega. However, out of the many times Ive serviced my X5 at Crevier and requested them to wash my car, they have only washed it twice. Whether its a failure in communications between the input of the request to those providing the service or just forgetting, this has happened so many times. At my last visit, I waited about 20 minutes for someone to drive my car out to me. After finally getting my car, I noticed that they vacuumed the inside, but the outside was half dirty and half clean. It looked mostly unwashed. They wanted to put it through the car wash again, but after waiting as long as did, I was in no mood to have them keep it for another half hour or more. I dont know what it is with the car washes. They keep forgetting or when they remember it, its sloppy. I dont have this issue when I take our Mercedes to the dealership. I hope they address this problem. Because for the amount of money we pay for BMW services, a car wash done properly isnt too much to ask.