NBA Automotive

Mia Oppelstrup _{on Google}

Mar 22nd, 2023

My Jeep broke down literally across the street from this business. They saved me from a tight spot, gave me a great deal and were so honest.
First, Rey came right over to give me a jump so I could get my car out of the business entrance I was blocking and limp over to their garage.
He immediately diagnosed the faulty alternator and possible battery issues.
It just so happens i only *look* like a clueless millenial chick, but really I've been learning to work on my own classic car project truck for the last 2 years, so I fully understood the problem and cost to fix. What they ended up charging me was barely what it would have cost me to go buy the new alternator and battery at retail prices and replace them myself.
Then, when I went to go pick it up, the owner Fernando texts me, "Oh, by the way, you didn't need a new battery after all, so please get your refund when you pick up."
So honest!! I'm so impressed. Even though I can do a lot of things myself, I'm going to take the Jeep back to these guys if it needs anything because it's that good of a deal. I highly recommend them to anyone, but especially other women who might feel uncomfortable at car repair places. All the stars.

Michael L. _{on Yelp}

Aug 12th, 2022

Avoid this business.We took our car in for an alignment. After two days, we were told they were busy and it would be another day. After four days we picked it up. I asked the mechanic there if he did the work. He said, "no, we don't do alignments". I asked the owner, Evereth, why it took four days for a simple alignment. His reply, "Cain's was busy". So, strike one - I wasn't told that they don't do alignments. Then, I noticed over 200 miles had been put on the car. I asked the owner who and how the (undisclosed) miles were put on the car, and his reply was "Cain's, (in San Rafael) had to road test it to Novato. Then, I see the receipt from Cain's. The work was completed by Cain's two days earlier, in the AM! Strike two. Moreover, in the car is a receipt from Burger King in Petaluma on Thursday night, two days after the alignment from Cain's was completed! When confronted by text about this, I received no response back from the owner. Strike three.Bottom line: The owner did not disclose they don't do alignments and took it elsewhere. Then our car was driven over 200 miles for over two days for personal use after we were told it was not ready to be picked up. And, instead of admitting this, the owner, not realizing the odometer readings, said Cain's had driven it to Novato to road test it.Sham business. Avoid.

Jon Jarvis _{on Google}

Jun 26th, 2022

Incompetent thieves
They are operating a business without a licence.
The B.A R. is shutting them down!!.

Leigha Jones _{on Google}

Feb 3rd, 2022

I went to purchase a vehicle from this Ever gut and the vehicle had oil leak,power steering going out. Took the vehicle back within minutes and he won't pay me the rest of the money back to me. I traveled 2 hours.

Smith Luko _{on Google}

Nov 16th, 2021

great people, very responsible, clean and professional