Chamber of Commerce

      The UPS Store

      ( 99 Reviews )

      The UPS Store
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      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Friday:
      8:30 AM - 6:30 PM
      Saturday:
      9:00 AM - 5:00 PM
      Sunday:
      Closed
      Monday:
      8:30 AM - 6:30 PM
      Tuesday:
      8:30 AM - 6:30 PM
      Wednesday:
      8:30 AM - 6:30 PM
      Thursday:
      8:30 AM - 6:30 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.0 - (99 reviews)
      45
      5
      1
      4
      44
      Read Our 99 Reviews

      Chamber Rating

      Verified Member
      3.0 - (99 reviews)
      45
      5
      1
      4
      44
      › ‹
      • Ivory S. H. Chien

        The lady named Jasmine (not sure if thats her name) was very unprofessional and super rude. Honestly, Ive never seen this kind of behavior before, especially from someone working at the front desk in customer service. I dont even know how she got this job; she shouldnt exist in this world. If youre frustrated at work, why not just go home? So, this was my first time mailing a package at UPS. I was asking her some questions, and then she started giving me an attitude like she didnt want to help. She began rolling her eyes and kept sighing loudly, really loudly. I wish I could give this store a rating of zero. I will report her to corporate!
        Mar 18th, 2024

      • Dave Coleman

        The woman with long black hair as others have described is not customer centric. She doesn't know how to do her job and then blames others (customers and coworkers) for her incompetence. I just had an interaction with her like others in the reviews and am just speechless. Not sure if I'll be back to this location again which is a shame given it's my local UPS store.
        Mar 5th, 2024

      • Rotor

        Has always been efficient and professional
        Feb 6th, 2024

      • A TO Z Insurance LLC

        This location was really good about customer service but lately they are off their game. I had to switch going to another location. This UPS Store location started asking customers to buy a full tape roll for taping boxes. This location even asked me to buy a big shipping box when there is no requirement from Amazon and nor from the seller of the item to ship back in the shipping box. Amazon and seller required to ship the original package as is without the shipping box which even the UPS driver confirmed thats how they pick it up and BTW the UPS driver did take the package from me BUT this store does not. In any case, I would not recommend this location for shipping nor do i go here for shipping anymore.
        Jan 9th, 2024

      • Clara Nombre

        The owner lady.. worst lady.. she was so rude when I forgot to tape my package that I was returning via a pre paid label. She said she s giving me a free pass this time for not charging for a piece of tape and then proceeded to charge me 3$ for printing a return label. She could learn some basic communication and customer service skills. I have no problem paying but maybe learn to be civil and not derogatory towards your customers.
        Dec 19th, 2023

      Read Our 99 Reviews

      About
      The UPS Store

      The UPS Store #1762 in San Jose offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - In The Dry Creek Shopping Center With Arco & Starbucks, Across From The Main Willow Glen Post Office.

      Contact Info

      Products

      • Office Products
      • Mailing Supplies
      • Moving Boxes
      • Stamps & Postage

      Services

      • Shipping Services
      • Packing Services
      • Professional Printing Services
      • Mailbox Services
      • Notary Services
      • Freight & Furniture Shipping
      • Small Business Services
      • Document Shredding
      • Faxing
      • Computer Access
      • Passport/Photo ID Services

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Questions & Answers

      Q What is the phone number for The UPS Store?

      A The phone number for The UPS Store is: (408) 265-5005.

      Q Where is The UPS Store located?

      A The UPS Store is located at 1702 Meridian Ave, Unit L, San Jose, California 95125

      Q What is the internet address for The UPS Store?

      A The website (URL) for The UPS Store is: https://locations.theupsstore.com/ca/san-jose/1702-meridian-ave?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

      Q How big is The UPS Store?

      A The UPS Store employs approximately 20+ people.

      Q What days are The UPS Store open?

      A The UPS Store is open:
      Friday: 8:30 AM - 6:30 PM
      Saturday: 9:00 AM - 5:00 PM
      Sunday: Closed
      Monday: 8:30 AM - 6:30 PM
      Tuesday: 8:30 AM - 6:30 PM
      Wednesday: 8:30 AM - 6:30 PM
      Thursday: 8:30 AM - 6:30 PM

      Q How is The UPS Store rated?

      A The UPS Store has a 3.0 Star Rating from 99 reviewers.

      Hours

      Friday:
      8:30 AM - 6:30 PM
      Saturday:
      9:00 AM - 5:00 PM
      Sunday:
      Closed
      Monday:
      8:30 AM - 6:30 PM
      Tuesday:
      8:30 AM - 6:30 PM
      Wednesday:
      8:30 AM - 6:30 PM
      Thursday:
      8:30 AM - 6:30 PM
      Nearby UPS - United Parcel Service Locations

      Ratings and Reviews
      The UPS Store

      Overall Rating

      Overall Rating
      ( 99 Reviews )
      45
      5
      1
      4
      44
      Write a Review

      Ivory S. H. Chien on Google

      image The lady named Jasmine (not sure if thats her name) was very unprofessional and super rude. Honestly, Ive never seen this kind of behavior before, especially from someone working at the front desk in customer service. I dont even know how she got this job; she shouldnt exist in this world. If youre frustrated at work, why not just go home?
      So, this was my first time mailing a package at UPS. I was asking her some questions, and then she started giving me an attitude like she didnt want to help. She began rolling her eyes and kept sighing loudly, really loudly. I wish I could give this store a rating of zero. I will report her to corporate!

      Dave Coleman on Google

      image The woman with long black hair as others have described is not customer centric. She doesn't know how to do her job and then blames others (customers and coworkers) for her incompetence. I just had an interaction with her like others in the reviews and am just speechless. Not sure if I'll be back to this location again which is a shame given it's my local UPS store.

      Business Response on Google Mar 7th, 2024
      Hello Dave Coleman, we're sorry to hear you didn't have a great experience with us. We're committed to providing world-class service and want to hear from our customers when there is an area where we can improve. If we can offer further assistance, please contact us directly at [email protected] so we can follow up with you. Thank you.

      Rotor on Google

      image Has always been efficient and professional

      Business Response on Google Jan 9th, 2024
      Hello Rotor, thank you for sharing your positive experience. It thrilled us to hear that you had a great experience with our service. At The UPS Store, providing the best service possible is our top priority. If there is anything else we can do to improve your next experience, please don't hesitate to reach out.

      A TO Z Insurance LLC on Google

      image This location was really good about customer service but lately they are off their game. I had to switch going to another location. This UPS Store location started asking customers to buy a full tape roll for taping boxes. This location even asked me to buy a big shipping box when there is no requirement from Amazon and nor from the seller of the item to ship back in the shipping box. Amazon and seller required to ship the original package as is without the shipping box which even the UPS driver confirmed thats how they pick it up and BTW the UPS driver did take the package from me BUT this store does not.
      In any case, I would not recommend this location for shipping nor do i go here for shipping anymore.

      Business Response on Google Feb 8th, 2024
      Hi, this is concerning to hear. We are forwarding this to the appropriate team right away and will look into this further. Please reach out to us at [email protected] so we can follow up with you.

      Clara Nombre on Google

      image The owner lady.. worst lady.. she was so rude when I forgot to tape my package that I was returning via a pre paid label. She said she s giving me a free pass this time for not charging for a piece of tape and then proceeded to charge me 3$ for printing a return label. She could learn some basic communication and customer service skills. I have no problem paying but maybe learn to be civil and not derogatory towards your customers.

      Load More Reviews

      Overall Rating

      Overall Rating
      ( 99 Reviews )
      45
      5
      1
      4
      44

      Write a Review

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