Chamber of Commerce

      The UPS Store

      ( 158 Reviews )

      The UPS Store
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      Yext Power Listing.
      Listing Incorrect?
      Listing Incorrect?

      Hours

      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 6:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 7:00 PM
      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      CALL DIRECTIONS WEBSITE REVIEWS

      Chamber Rating

      Verified Member
      3.0 - (158 reviews)
      70
      10
      2
      9
      67
      Read Our 158 Reviews

      Chamber Rating

      Verified Member
      3.0 - (158 reviews)
      70
      10
      2
      9
      67
      › ‹
      • Makhanjit mac

        Bad service ever in whole world
        Mar 16th, 2024

      • Sun Hwang

        I have had multiple visits for years to this location, but ZERO customer service has been provided. The owner is a mom with children in the store.. I get that and, in fact, I respect that. Nevertheless, the quality of customer service seems to be non-existent. I will use a different location from now on.
        Mar 2nd, 2024

      • Alex K

        Very nice staff! Always friendly and welcoming!
        Feb 20th, 2024

      • Meryl

        Went to this location and received the worst customer service!! I had an appointment for architectural drawings to be printed and was told that they dont provide this service and that corporate does what ever they want!! If I need that service, I needed to call each UPS store to see what services they provide per location. They said the corporate website is worthless and they do what they want!
        Feb 19th, 2024

      • 13reezyy

        Lady helping people was very nice to everybody and helped me with my return
        Feb 3rd, 2024

      Read Our 158 Reviews

      About
      The UPS Store

      The UPS Store #1560 in San Jose offers expert packing, shipping, printing, document finishing, a mailbox for all of your mail and packages, notary, shredding and even faxing - locally owned and operated and here to help. Stop by and visit us today - Monterey Plaza Shopping Center Same Place As Walmart Near Walgre.

      Contact Info

      Products

      • Office Products
      • Mailing Supplies
      • Moving Boxes
      • Stamps & Postage

      Services

      • Shipping Services
      • Packing Services
      • Professional Printing Services
      • Mailbox Services
      • Notary Services
      • Freight & Furniture Shipping
      • Small Business Services
      • Document Shredding
      • Faxing
      • Computer Access
      • Passport/Photo ID Services

      Payment Methods

      • AMERICANEXPRESS
      • ANDROIDPAY
      • APPLEPAY
      • CASH
      • CHECK
      • DISCOVER
      • MASTERCARD
      • SAMSUNGPAY
      • VISA

      Questions & Answers

      Q What is the phone number for The UPS Store?

      A The phone number for The UPS Store is: (408) 225-5542.

      Q Where is The UPS Store located?

      A The UPS Store is located at 5542 Monterey Rd, San Jose, California 95138

      Q What is the internet address for The UPS Store?

      A The website (URL) for The UPS Store is: https://locations.theupsstore.com/ca/san-jose/5542-monterey-rd?utm_source=Yext&utm_medium=organic&utm_campaign=Listings

      Q How big is The UPS Store?

      A The UPS Store employs approximately 20+ people.

      Q What days are The UPS Store open?

      A The UPS Store is open:
      Thursday: 9:00 AM - 7:00 PM
      Friday: 9:00 AM - 7:00 PM
      Saturday: 10:00 AM - 6:00 PM
      Sunday: Closed
      Monday: 9:00 AM - 7:00 PM
      Tuesday: 9:00 AM - 7:00 PM
      Wednesday: 9:00 AM - 7:00 PM

      Q How is The UPS Store rated?

      A The UPS Store has a 3.0 Star Rating from 158 reviewers.

      Hours

      Thursday:
      9:00 AM - 7:00 PM
      Friday:
      9:00 AM - 7:00 PM
      Saturday:
      10:00 AM - 6:00 PM
      Sunday:
      Closed
      Monday:
      9:00 AM - 7:00 PM
      Tuesday:
      9:00 AM - 7:00 PM
      Wednesday:
      9:00 AM - 7:00 PM
      Nearby UPS - United Parcel Service Locations

      Ratings and Reviews
      The UPS Store

      Overall Rating

      Overall Rating
      ( 158 Reviews )
      70
      10
      2
      9
      67
      Write a Review

      Makhanjit mac on Google

      image Bad service ever in whole world

      Business Response on Google Mar 20th, 2024
      Hello Makhanjit Mac, we are sorry to hear about your negative experience. Our goal is to provide excellent service, and it's concerning to hear that we fell short of your expectations. If you could share more details about your visit, it would help us take the steps to improve. You can reach us at (408) 225-5542 or [email protected].

      Sun Hwang on Google

      image I have had multiple visits for years to this location, but ZERO customer service has been provided. The owner is a mom with children in the store.. I get that and, in fact, I respect that. Nevertheless, the quality of customer service seems to be non-existent. I will use a different location from now on.

      Alex K on Google

      image Very nice staff! Always friendly and welcoming!

      Business Response on Google Feb 24th, 2024
      Hi Alex K, we love hearing this feedback! Friendly, courteous, and knowledgeable service is what we're all about. Thanks so much for sharing your review.

      Meryl on Google

      image Went to this location and received the worst customer service!! I had an appointment for architectural drawings to be printed and was told that they dont provide this service and that corporate does what ever they want!! If I need that service, I needed to call each UPS store to see what services they provide per location. They said the corporate website is worthless and they do what they want!

      Business Response on Google Mar 3rd, 2024
      This is concerning to hear, Meryl. We are forwarding this to the appropriate team right away and will look into this further. Please reach out to us at [email protected] so we can follow up with you.

      13reezyy on Google

      image Lady helping people was very nice to everybody and helped me with my return

      Business Response on Google Jan 31st, 2024
      Hello, thank you for sharing your positive experience. It thrilled us to hear that you had a great experience with our service. At The UPS Store, providing the best service possible is our top priority. If there is anything else we can do to improve your next experience, please don't hesitate to reach out.
      Load More Reviews

      Overall Rating

      Overall Rating
      ( 158 Reviews )
      70
      10
      2
      9
      67

      Write a Review

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