OCEAN SASH AND DOOR INC.

These guys are great they've always done me good
Jun 6th, 2021

Oct 6th, 2020

They know what their doing. Fast & Curteous service. They really explained my problem and gave me options.
Aug 18th, 2020

Aug 3rd, 2020

I recently ordered a french door. While they seemed professional at the time of placing the order, there were issues later on: - The order was delayed by 2 weeks. Even after that, the deadbolt was still missing and they had to send it separately - The sales person kept forgetting things we discussed and didn't fully disclose all costs. - When the door was finally delivered, the bottom side of it was chipped and damaged. Specifically, we had discussed delivery on three separate occasions - 1) at the time of placing the order; 2) at the time of discussing the 2 week delay; and 3) at the time of 'scheduling' the delivery. They didn't disclose a $200 delivery fee to my location at the time of placing the order, and the sales person turned around and yelled at me for assuming they are a trucking company. In short, this place is absolute trash - the worst customer service and extremely forgetful staff. I'm sure they make good doors, but if you are going for something mid range and pretty standard, I highly recommend sticking with the big stores like Home Depot and Lowes instead; going to a small time manufacturer like this offers no benefits.
Sep 1st, 2020