Victoria's Secret & PINK

Rebecca S. _{on Yelp}

Jan 23rd, 2023

I went into Victoria Secret Stonestown to get my niece a new sweater and bra for her bday some while back. I came in on the pink side and didn't see an employee for ages while I was shopping around. I found the cutest tracksuit for my niece but they didn't have it in her size on the rack. I saw a white/Latina looking woman w black cargo pants on and a measuring tape around her neck and went to ask for help. She saw me approaching and right as I was about to say excuse me she turns around and walks away. RUDE! I say "excuse me" as she's walking away and I hear her grunt and turn around and say "what?" The has got to be one of the rudest experiences and I've only been in the store for 10 mins. I ask her if she has it in a Medium and she says no and walks away. She didn't bother to check or ask someone to check the back. Flat out no and leaves. I tell her that she's being rude and she rolls her eyes and says "I'm sorry friend" first of all I'm not ur friend and second I wanna talk to your manager and she says "well I'm the manager on duty right now sooo" and when she says that I leave. I never got the tracksuit and ended up finding something cute at forever 21 next door. Victoria secret you should train your staff to be POLITE and HELPFUL.

Angela Volkovich _{on Google}

Jan 21st, 2023

Terrible customer service, rude wannabe "manager", was closing cash registers, one by one. I just left merchandise and left the store.