Servcorp - 101 California Street

Oct 25th, 2020

Our bible study group signed up for a monthly package deal in 2016. We were able to book 10-person conference room 4 times per months for a fixed monthly payment which worked up perfectly even though we only utilized it about 50%. It was a good place for people working in Downtown SF to catch a good class on various biblical subjects in the middle of the working day. The experience was great as well -- nice office managers always ready to help. We have built pretty good relationship over 3 years. However, it all changed in 2019. Some group members retired, some moved to a different location in the city and we have decided to look for a new place. Since our credit card on file have also expired we did not think it was necessary to officially terminate as we simply did not book anything. What happened was, they somehow updated our credit card on file and continually charged our card the monthly fee plus and an additional 10% increase. Unfortunately we only noticed this after 5 months. I have called and asked if it would be possible to get a refund since we did not book a single class during that time. The receptionist on the phone told me that she understands and her manager will call me back right away to discuss the options. I was waiting all day and nobody called, so I called back and now the receptionist told me that her manager will communicate with me only by email. So I got the email eventually with the copy of the original contract and a cold statement that not only they will not refund anything but also that they will charge an extra monthly payment plus an additional termination fee. I have asked her to at least be reasonable and refund it partially, but she would not even do that. So basically they charged us for 5 months + termination fee even though we have not used or booked any rooms. Basically what started as a good deal turned to be a credit card scheme, or at least that is how it feels like.
Oct 15th, 2020

Aug 27th, 2019

You can get access to the space for coworking via Deskpass. Just make sure that you select the correct Servcorp as there are a few different ones on California street. This is a decent place if you need wi-fi/quiet instead of a coffee shop but it's not a modern or communal co-working space.
Aug 24th, 2019

Servcorp is the only 5-star provider of Executive Suites and Virtual Offices, dedicated to only the best service, technology, staff and facilities in the industry. There's truly value for your dollar AND your business with Servcorp.
Oct 4th, 2016