Krone & Bushard Inc

My property management team .
Feb 22nd, 2023

Great Management company
Dec 2nd, 2022

Best property management company I've ever worked with....
Nov 18th, 2022

Flat Out, RUDE , DISHONEST & FRAUDULENT! think twice before dealing with this company!
Aug 12th, 2022

Would not recommend to renters or to owners who care about their properties. Rented from them for 1 year (husband rented for 3 years from them), and here's the breakdown. However - if you are an owner who doesn't care about your property, then by all means use Krone & Bushard.Here's why: Overall: ==Con: Office Manager Helen Shore was aggressively ignorant and had poor attention-to-detail, not to mention was unpleasant to deal with. She: -------brushed off a termite sighting because in her expert opinion seeing a couple "isn't a big deal". She cancelled the maintenance request to look into this because she "passed it along" to a pest company; however, she never followed up with the pest company to make sure it got done. This caused a 7-month delay in getting the house fumigated and required additional termite damage repair that the owner had to pay for.------couldn't be bothered to look up how old the house was and so didn't include necessary info about lead paint. Upon following up with her, her assertion was it would be trace amounts at best because "it's been painted over / probably scraped off over the years" (they never bothered to get info from the owner about lead paint but are confident we shouldn't be worried about it?)-------considered everything "signed" and filed even though we didn't sign everything (she didn't notice, and when I provided fully-signed docs, she intimated she didn't need them.-------We had an outlet short and she wanted to send their general "handyman" instead of a certified electrician. She argued with us that we didn't need an electrician (that her handyman would handle it, but not necessarily quickly). We got an electrician anyway, and he noted that the work he did to repair things could only have been done by a licensed electrician and the house's old wiring was putting the house at risk of fire. -------Provided incomplete and incorrect move-in paperwork-------Our dog broke a window, and when we offered to pay for a better window that would be less likely to break in the future (aka, double-paned instead of single paned), they said no. Dog ended up breaking the window again so we had to pay for 2 windows instead of 1.As a renter: 'handy-man' wasn't very good.==Con: For several service calls, the handyman didn't even bother fixing anything - he just dropped off a part and expected my husband to fix it (my husband didn't volunteer to fix it). He tried his best to fix the issues (toilet and under-sink piping), but no idea if it worked.==Con: Their rental agreement had some hilarious and unenforceable stipulations in there (like "house must not get above 75F" even though it had no insulation and the electrical circuits couldn't handle more than 1 small window AC without overloading). ==Pro:  Pretty hands-off, so unless we needed something, they left us alone (which was nice) ==Pro: Checked with owner to allow us to install shade structure==Pro: Received fair amount of security deposit back upon move-outAs an owner: See "overall" section - Helen cost the owner money through her aggressive ignorance and obstinance.
Oct 31st, 2022