Hours

Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
11:00 AM - 5:00 PM
Monday:
9:00 AM - 6:00 PM

Chamber Rating

4.7 - (222 reviews)
194
10
2
5
11
Read Our 222 Reviews

Chamber Rating

4.7 - (222 reviews)
194
10
2
5
11
  • Allison Jones

    Termite infestation alert!!!! Apartment was not ready for move in. I have lived at Valentia for nearly 3 months now and when I tell you it is NOT worth the rent cost, trust me on this. I moved into the apartment with a termite infestation and am still dealing with this nightmare. I requested one month free rent in return for the extensive troubles (moving in with a corroded/leaking faucet, termite infestation, unreachable attic door open letting bugs in, damaged mirror, dry rotted bedroom door to patio, being told via email the wrong mailbox at move in, and the list goes on and on), and I have only been compensated $500, despite moving into the unlivable conditions, and rent is more than 6x that for a 1br apartment. Termite droppings literally come out of my vent and I need to clean them up daily. At move in, I let them know that the termite infested door and frame to my bedroom needed to be replaced ASAP and it still has yet to get done. The vendor came today, but had not been informed that the entire door frame would need to be replaced due to the extensive termite damage, so theyll have to come back tomorrow. I find that lack of communication interesting. I have had to miss work over this, and people are constantly coming in and out of my apartment to fix things or treat termites. Shea Properties, please do better. The amount of stress this causes is truly unjust.
    Apr 1st, 2024

  • Nate Garmo

    STAY AWAY DO NOT RENT HERE!! I have NO clue where all these fake 5 star reviews are from. This apartment community is overpriced, dirty, mold and insect infested. I was forced to move out of my unit after only 2 months because of a total mold infestation growing throughout my unit which eventually made me sick. As well as all types of insects scattered everywhere inside my apartment. I made management aware of all these issues the very first days that I moved in and they refused to accept responsibility and did absolutely nothing in order to rectify the situation and completely ignored my serious problems of living in an uninhabitable dwelling. Then after move out they had the nerve to try and charge me thousands of dollars for breaking my lease early, which is my legal right to do so per California law when a unit is not livable with clear obvious signs of mold growing EVERYWHERE! They also immediately put a mold&insect infested unit back on the market immediately after my move out! Not to mention the extremely unprofessional and rude staff there especially the manager Danielle and maintenance Cesar, who both laughed in my face and kicked me out of her office when informing them of the serious mold and cleanliness issues in my unit the first day I moved in. After 60+ days they neglected and ignored all maintenance requests and broken promises were never kept to address all these issues. These apartments are 3-4 thousand dollars for old dirty units built in the 1980s with spider webs, insects and mold everywhere indoors and outdoors. Completely unacceptable conditions for any place but especially in this price point. Criminal and illegal business this community is conducting and they need to be held responsible for there negligence towards tenants and disguting units!!
    Mar 26th, 2024

  • Eric Cox

    We just completed a virtual tour and application process and couldnt be more excited about the possibility of our family moving in. Stephanie was extremeley responsive and friendly. The facility is beautiful, spacious clean apartments, top notch amenities, and park just across the street for our kids. Really lovely and looking forward to hopefully moving in!
    Mar 3rd, 2024

  • Alex T

    Nice community and Rick at the leasing office is always so attentive and responsive to any maintenance requests or community inquiries! Ask for him if you need help with anything or are looking for a new place!
    Feb 9th, 2024

  • Robert Leon Guerrero


    Jan 21st, 2024

Read Our 222 Reviews

About
Valentia Apartments

Valentia Apartments is located at 5305 Toscana Way in San Diego, California 92122. Valentia Apartments can be contacted via phone at 855-365-1913 for pricing, hours and directions.

Contact Info

  •   855-365-1913
  •   (866) 526-9013

Questions & Answers

Q What is the phone number for Valentia Apartments?

A The phone number for Valentia Apartments is: 855-365-1913.


Q Where is Valentia Apartments located?

A Valentia Apartments is located at 5305 Toscana Way, San Diego, CA 92122


Q What is the internet address for Valentia Apartments?

A The website (URL) for Valentia Apartments is: https://www.sheaapartments.com/apartments/valentia/?utm_source=gmb&utm_medium=organic&utm_campaign=valentia


Q What days are Valentia Apartments open?

A Valentia Apartments is open:
Tuesday: 9:00 AM - 6:00 PM
Wednesday: 9:00 AM - 6:00 PM
Thursday: 9:00 AM - 6:00 PM
Friday: 9:00 AM - 6:00 PM
Saturday: 9:00 AM - 6:00 PM
Sunday: 11:00 AM - 5:00 PM
Monday: 9:00 AM - 6:00 PM


Q How is Valentia Apartments rated?

A Valentia Apartments has a 4.7 Star Rating from 222 reviewers.

Hours

Tuesday:
9:00 AM - 6:00 PM
Wednesday:
9:00 AM - 6:00 PM
Thursday:
9:00 AM - 6:00 PM
Friday:
9:00 AM - 6:00 PM
Saturday:
9:00 AM - 6:00 PM
Sunday:
11:00 AM - 5:00 PM
Monday:
9:00 AM - 6:00 PM

Ratings and Reviews
Valentia Apartments

Overall Rating

Overall Rating
( 222 Reviews )
194
10
2
5
11
Write a Review

Allison Jones on Google

image Termite infestation alert!!!! Apartment was not ready for move in. I have lived at Valentia for nearly 3 months now and when I tell you it is NOT worth the rent cost, trust me on this. I moved into the apartment with a termite infestation and am still dealing with this nightmare. I requested one month free rent in return for the extensive troubles (moving in with a corroded/leaking faucet, termite infestation, unreachable attic door open letting bugs in, damaged mirror, dry rotted bedroom door to patio, being told via email the wrong mailbox at move in, and the list goes on and on), and I have only been compensated $500, despite moving into the unlivable conditions, and rent is more than 6x that for a 1br apartment. Termite droppings literally come out of my vent and I need to clean them up daily. At move in, I let them know that the termite infested door and frame to my bedroom needed to be replaced ASAP and it still has yet to get done. The vendor came today, but had not been informed that the entire door frame would need to be replaced due to the extensive termite damage, so theyll have to come back tomorrow. I find that lack of communication interesting. I have had to miss work over this, and people are constantly coming in and out of my apartment to fix things or treat termites. Shea Properties, please do better. The amount of stress this causes is truly unjust.

Business Response on Google Apr 4th, 2024
Hi Allison! We are truly sorry that this happened, we never want a pest issue to happen to any of our residents and especially not during move in. We know how stressful moving can be and this is truly a unique and unusual situation for us. Our team does extensive walkthroughs before leasing an apartment and we sincerely apologize that this was missed while turning your apartment; sometimes heavy rain can cause an uptick in pest issues for apartment communities, and this was the case here as we’ve had an unusual amount of rain this winter in San Diego. As you mention, we are in the process of replacing the door with our vendor. We’ve reviewed the full scope of work with them and things should be seamless moving forward. We understand you received a concession at move-in and additional concession as a customer service gesture, and please know that we are working as fast as possible to mitigate the pest issue and make other repairs. Again, this is an unusual move-in experience for us and our entire team will be working hard throughout your residency to turn your experience around. Thank you for taking the time to share your thoughts. Team Valentia

Nate Garmo on Google

image STAY AWAY DO NOT RENT HERE!! I have NO clue where all these fake 5 star reviews are from. This apartment community is overpriced, dirty, mold and insect infested. I was forced to move out of my unit after only 2 months because of a total mold infestation growing throughout my unit which eventually made me sick. As well as all types of insects scattered everywhere inside my apartment. I made management aware of all these issues the very first days that I moved in and they refused to accept responsibility and did absolutely nothing in order to rectify the situation and completely ignored my serious problems of living in an uninhabitable dwelling. Then after move out they had the nerve to try and charge me thousands of dollars for breaking my lease early, which is my legal right to do so per California law when a unit is not livable with clear obvious signs of mold growing EVERYWHERE! They also immediately put a mold&insect infested unit back on the market immediately after my move out! Not to mention the extremely unprofessional and rude staff there especially the manager Danielle and maintenance Cesar, who both laughed in my face and kicked me out of her office when informing them of the serious mold and cleanliness issues in my unit the first day I moved in. After 60+ days they neglected and ignored all maintenance requests and broken promises were never kept to address all these issues. These apartments are 3-4 thousand dollars for old dirty units built in the 1980s with spider webs, insects and mold everywhere indoors and outdoors. Completely unacceptable conditions for any place but especially in this price point. Criminal and illegal business this community is conducting and they need to be held responsible for there negligence towards tenants and disguting units!!

Business Response on Google Mar 30th, 2024
Hi Nate! Thanks for taking the time to share your feedback. In regards to the photos you included and concerns about mold, we would like to address that the photos you provided are signs of rust that is quite common here in the San Diego area with the marine layer being so close to us, metal often oxidizes and causes the rusting seen here, but it is not mold. We weren’t able to locate your name or contact info in our resident system, but if you give us a call at our leasing office at (858) 622-0211, we’d be happy to review the other concerns you brought up and assist with any clarifications and make things right. We take customer service seriously and want to help out. We look forward to hearing from you soon. Thank you! Team Valentia

Eric Cox on Google

image We just completed a virtual tour and application process and couldnt be more excited about the possibility of our family moving in. Stephanie was extremeley responsive and friendly. The facility is beautiful, spacious clean apartments, top notch amenities, and park just across the street for our kids. Really lovely and looking forward to hopefully moving in!

Business Response on Google Feb 21st, 2024
Hi Eric! Thank you for your kind words and taking the time to review us. Stephanie, our Assistant Community Manager, will be so happy to hear your thoughts about our property and her service. We cant wait for you to move in and call you our neighbor! Please reach out to us if you need anything. Team Valentia

Alex T on Google

image Nice community and Rick at the leasing office is always so attentive and responsive to any maintenance requests or community inquiries! Ask for him if you need help with anything or are looking for a new place!

Business Response on Google Mar 1st, 2024
Hi Alex! Thanks for the 5-star rating. We don't have a Rick that works in our office, but any one of our award winning team members are attentive and responsive as well. Reach out if you need anything! The Valentia Team

Robert Leon Guerrero on Google

image

Business Response on Google Feb 1st, 2024
Hi there, Robert! Thanks so much for your 5-star review! We are happy to know we left you with such a great impression of Valentia. Please reach out if you need anything! Your Valentia Team

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Overall Rating

Overall Rating
( 222 Reviews )
194
10
2
5
11

Write a Review

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