Kithia Toma at CrossCountry Mortgage, LLC

This was our second home purchase and Chad Baker’s team at CrossCountry Mortgage did a phenomenal job. They were very responsive, very fair, and on top of everything. Need something on a Sunday? BAM!! They have you covered. Chad Baker offered great insights into our unique situation that really helped us consider what was the best way to move forward. We will be using Chad and his team for all future transactions.
Jan 31st, 2021

Horrible, terrible, awful experienced. Loan officer name Jacob Lowery NMLS 1023801, Branch NMLS 1992701, Company NMLS 3029 is a crook and also one of the worst person to ever deal with, He was referred by Samantha Leach. I mean the last name obviously speaks for itself. This guy has poor integrity and communication skills, But ask for all our personal information, which we created an account on the cross country mortgage portal, which he specifically he asked us to do so, but Without our knowledge or consent, Ran our credits including my uncle who is attached to some of his credit cards and Never even applied for this mortgage company. and impacted all of our credit scores. We never even got to finish and complete the paperwork or signed for him to process and run our credit. When you call him or try to get a hold of him, he will not get back to you. and will make some type of an excuse. I confronted him about it asked him .he nothing but lied and act oblivious he deflects and accuses me that we applied for these applications, which we never completed. We just created an account on their website. Anyways run away from this guy and mortgage company! hire a broker instead. I have some good ones ;)
Apr 21st, 2020

Delayed service, hardly get back to your emails/ calls / texts....
Feb 20th, 2020