Hotel 1550

Dear Caitlan, Thank you for choosing Hotel 1550 for your stay on this journey. We appreciate you putting your trust in us and are gratified that you were satisfied with your choice. We hope your stay was pleasant and you had a comfortable night's rest at our property. Your complete satisfaction is our top priority, and we are grateful for your valuable feedback, as it allows us to identify areas for improvement and enhance the overall experience for you and other guests in the future. We have noted your comment about room cleaning and apologize for any service lapse in this case. We hold ourselves to high cleanliness standards and will be sure to address this with our housekeeping team to ensure our standards of cleanliness are maintained at all times. We regret to hear that our shuttle schedule didn't work out as you'd hoped. We are pleased to offer a complimentary SFO shuttle service for the convenience of our guests. We share this service with other hotels in the area, so many of the hotel shuttles operate on a similar schedule. Our shuttle hours are advertised on our brand website to avoid any inconvenience. We are sorry if you missed this information. Despite this, we are glad you had a reasonable stay with us, and we look forward to another opportunity to serve you and hope to exceed your expectations on a future visit. Thank you for your business and your review. We value both.Warm regards,Guest Experience TeamHotel 1550

Many thanks for the 5-star rating, Brian! It was our pleasure to host you at Hotel 1550 in San Bruno, and we are delighted to hear that you enjoyed our hotel's convenient location near the airport and various restaurants. Our strategic location is a point of pride for us, and we're pleased to learn you appreciated it, too. We hope your stay was comfortable and you had easy access to everything you needed. It was a pleasure to host you, and we're excited to have you back. Thank you for staying with us on this journey. Safe travels!Warm regards,Guest Experience TeamHotel 1550

Thank you so much for the lovely remarks, Mary! We appreciate you sharing your positive experience at Hotel 1550 with us and others, and we truly enjoyed reading your glowing comments about our comfortable accommodations, convenient location & airport shuttle service, friendly & helpful staff, and pleasant shuttle driver - thanks again for your kind words and endorsement! We hope you enjoyed exploring our hotel/amenities along with the local culinary scene. Regarding the facility, while we completed a renovation not too long ago, we are continuously working on improving our hotel and guest room amenities. In the meantime, our team works very hard to ensure everything is disinfected, clean, and functioning efficiently. However, we value your insights and will consider your feedback for future improvements. We are thrilled that you intend to stay with us again, and we can't wait to have you back soon for another 5-star experience at our hotel in San Bruno. Thank you for choosing us. Safe travels!Warm regards,Guest Experience TeamHotel 1550

Many thanks for the 5-star review, Priscila! We appreciate your choice to stay at Hotel 1550 in San Bruno and are incredibly grateful you took the time out of your busy schedule to rate us. We are pleased we met your expectations on this trip and hope to see you again soon for another enjoyable experience. Thank you for staying with us on this journey. Safe travels!Warm regards,Guest Experience TeamHotel 1550