Sprint

Fraudulent practices! Check you bill. I have used this store since it was Sprint and now as T Mobile. Twice now I have had an employee deceptively add "no cost" services to my account only to find it on my monthly bill later. Once I thought it was either confusion or a misunderstanding between me and the employee. Twice seems to be pattern, and I bet I'm not the only one.
Mar 26th, 2021

This was the WORST cellular experience Ive ever had in my life. The workers are pessimists and honestly do NOT know how to help you. The service they provide is ridiculous. They completely SCAMMED AND ROBBED me and I am extremely unsatisfied. DO NOT EVEN BOTHER WITH THIS PESSIMIST COMPANY!!!
Feb 11th, 2021

The worst experience I ever had. First the sold us a phone on someone else's account & didn't inform us the phone did not have a phone jack. We were just in to return the phone & they couldn't do that simple task. Our account had notes about no restocking fee. And they wouldn't do it. So they had to contact another manager from another store to come & unlock something. They were rude & disrespectful. They were raising the music on purpose. We asked them to turn it down & they wouldn't. They threatened me to turn off my camera or they will call the cops while outside. We were there for a least 2 hrs for a simple return. They don't deserve any stars.
Oct 28th, 2020

I received Outstanding Customer Service at this store when I worked with Guillermo!! He went out of his way to help me get my service started back up. When the store didnt have my SIM card, he called to another store and told them what I needed so it was an easy transition. Guillermo was friendly, gave great customer service, and was very knowledgeable! Highly recommend working with Guillermo!
Sep 5th, 2020

(Translated by Google) excellent service (Original) excelente servicio
Aug 29th, 2020