Medimer Marble & Granite

OLANDUS SHERMAN _{on Google}

Oct 27th, 2018

BEWARE, sold me bad old marble tiles that three installers refused to install it. The manger refused to give me store credit or exchange. i was charged 25 percent restocking fee for 600 sq instead of 160 sq foot tiles that i did picked up. .
The manager is evil n does not know how to run a business that is why they are run out of business....i will see them in court..

cathryn hunley _{on Google}

Aug 13th, 2018

I went in on the recommendation of a friend. Sales woman answered a phone call when she was half heartedly trying to help me and talked to the person on the phone for several minutes-not sure it was even a customer- while I was standing there waiting. I asked questions that seemed to frustrate her. We finally were getting somewhere when another customer walked in. The sales woman addressed the new customer who was looking for the "sale items". The sales woman actually started walking the new customer back to where the product was located. I said...."I just have one more question". The sales woman said "I'll be right back." That's when I told her I would go buy from someone else and I left the store. For her sake, I hope the other customer bought, cause I won't buy from them.....Oh also, no pricing on the slabs. You have to walk around with a clipboard and write down the information on the products you are interested then go back to the helpful sales force to get the prices. If there was an option for zero stars that's what I would select. This kind of "customer service" is worse than having no sales people at all.

Crystal Purdy _{on Google}

Aug 6th, 2017

Talk about one stop shop! Everything you need is HERE! My husband and I will definitely be back! And easy to get to. And everyone was so helpful and nice. Nothing but smiles! Im not going anywhere else!

Susie Tronti _{on Google}

Oct 31st, 2016

Edit: Management fixed our issue. To our pleasant surprise, as soon as the product came in to Medimer, it was hand delivered to our home. I'm glad they took a bad experience and made it a good one. Thank you Management. -We still won't use Allysa for any services because she never apologized for her mistake and the dirty looks she gave us were uncalled for, but there was another girl there named Chrystal who seems very pleasant.
Allysa made recommendations to us for our bathroom back splash then wrote down the wrong order (bar liner instead of stripe liner) then proceeded to blame us for her mistake. We paid a premium price for this product. You'd think they would treat us with more respect but instead of apologizing, she just gave me a very rude stare-down. Not very classy. Allysa honestly lacks the class to be working at such a pricey store. 10 pieces of 6 inch tile and 11 pieces of 6 inch striped liner came to 205 dollars. At that price they should treat their customers better. Since we live so far from the store and since it was Allysa's mistake, I asked Allysa's supervisor if she could mail us the product when it came in. She said they would charge to mail it to us. Their mistake, our consequences. That's not how I ran my business.