Emergency Room - Mercy Medical Center Redding

Worse ER I've ever seen in my lifetime... few months ago they had my dad setting waiting on someone while he was in pain for hours before they even talked to him. And now today my girlfriend waiting in pain for hours for her discharge paperwork. Should have listen to my dad's saying about this place. They also brain damage my neighbors family member a few years ago so I'll never be back to this ER again....
Dec 9th, 2023

Nov 23rd, 2023

Im confused. I called for assistance and she told me sorry and hung up lol
Nov 1st, 2023

I have never seen such a poorly run emergency rooms I have ever been involved with. They literally leave very Ill people in the waiting room with elderly folks. There is literally no privacy whatsoever. Its ridiculous to leave sick, hurting, older adults along with small children. Never seen anything like it.
Jul 26th, 2022

Honestly, I havent been to other emergency rooms but they have to be better than this. Staff is friendly but there is so much that is wrong. Floors are dirty (blood, dirt, who knows), things are broken, bathrooms are not cleaned enough. An example of something broken, see video of door banging against the rail every time it opens. Wednesday I was here and spent 8 hours for pain and didnt get medicine for hours. And unfortunately doctor said I had to come back. He said if I came early on Sat I should be in and out in a two hours. Well I got here 6 am, the place was pretty empty, got labs done in the two hours and then they said they wanted to do another test and it would be quick. So they put me back in a room and told me to sit in the chair (not the bed, there was no blanket or pillow). Didnt hear from anyone for an hour, had to flag down a nurse who said they would try to find out for me. For her to finally bring someone and say they are really busy and it will be a much longer wait. I understand there is triage, but dont say one thing and not follow through. Or put me back in an empty room to forget about me. There is something very wrong with their ED system.
Sep 17th, 2023