Dean Bradley Computer Services

Dean answered my request to upgrade my home Wifi network promptly. She got rid of my Google Wifi mesh system, which she informed me was a duo band system, and replaced it with a Netgear Orbi system, which apparently is a tri band mesh. My download speed went from 0 upstairs in my bathroom (where internet is mostly used) to over 50 mbps. I have a degree in IT from NYU and even I was confused by the different systems offered. Why, for example, doesn't Google offer the best system? What's the difference between a wifi mesh system and a wifi extender? Should I use the ethernet in my home hardwire vs. a mesh system? Etc. These are questions that you can't simply Google (ironically). Dean was responsive and very knowledgeable. I recommend her highly.
Nov 11th, 2021

I found Dean’s website while looking for a computer tech I could trust in Oakland, and am glad I did. Dean responded quickly to my recent email inquiry about computer security and related issues for my laptop, encouraged me to call to discuss my computer services needs, and was quickly available to follow up. She was very helpful, provided appropriate advice in response to my questions, and was able to address and resolve the key issue for which I sought help, while also identifying and addressing significant computer performance problems I had overlooked, making adjustments to correct those problems, and guiding me toward resources beyond her services that I had not known about. Dean’s work has both provided me with greater confidence in my current computer’s status and given me valuable insights into strategies I am already adopting to ensure that my secure computing needs are met and maintained. Her services and expertise come at reasonable price for someone with such a solid IT career, she is a clear and succinct communicator, and she seems to have a well -developed sense of what solid customer service is about. I am happy to recommend Dean Bradley Computer Services.
Jul 19th, 2021

Dean is excellent at solving all types of IT problems. She has helped me multiple times and always done a great job. I recommend her highly!
Jan 27th, 2021

Dean is the best! I am not a tech savvy person and have gone to Dean twice now in crisis. She's easy to get in touch with, quick and thorough with her responses, and makes sure your tech needs are a priority. Her turnaround is also very speedy! I hope I don't have more tech issues but if I do, Dean is my go-to!
Sep 10th, 2020

I highly recommend Dean Bradley. She diagnosed and resolved an internet connection problem that had been going on for some time and with respect to which, my woefully amateur efforts were useless. I couldn't be happier and will definitely call on her for any computer-related issues I may have in the future.
Aug 6th, 2020