Verizon Authorized Retailer - 786Wireless

Breanna Ramirez _{on Google}

Jul 26th, 2018

I just want to start off by saying this was by far the easiest change and the best service I've received from a wireless store. A Big thank you to Richard for making the process on getting new phones so easy! He was super nice and very helpful ! They greet you at the door and help right away ! thanks guys for all your help !

OMEATL TONATIUH _{on Google}

May 10th, 2018

They never called back for 2 phones we ordered. The guy was nice, but no follow thru. We wanted to be new customers, now we don't know. Both phones, here and headquarters are disconnected so we can't even call, ironic since they are a phone company.

Ann Gonzalez _{on Google}

Dec 18th, 2017

No greeting from the Verizon representative - walked in twice and found him to be rude- dont know his name cause he never properly introduce himself - he was helping a family while boosting about himself- when I attempted to ask a question- he was rude- bad energy - I am an AT&T 20 plus year customer and he made me feel like maybe I made a mistake in switching to Verizon! I lost my cell phone he asked me to call the insurance company because he was to busy with this family and I sat with my son and waited at least 39 minutes when he knew all along the phone would be mailed to us once claim was filed.
Do not go to this store as it’s empty and no iPhone displays - The mystery representative is the only one who can attend to you.. Saturday 7:00pm - 2-3-18 more training !
Zero customer service !