Honda of Hollywood

Trash help
Sep 16th, 2021

So far I've had several great experiences at the Honda of Hollywood service department- Such a refreshing change after so many years of bad service from Culver City Honda.
Sep 8th, 2021

I do know that Mondays are hectic for everyone's work environment, but to make a long story short-- I scheduled an appointment at 7am and I arrived at 7am. My car sat in the lot for 2 1/2 hours. I could have just stayed sleeping until 10am and then drove my car to the dealership to be serviced. Don't schedule me an appointment and then take hours to follow thru with my appointment when I see people coming in and leaving befor me. I wanted a diagnostic test which doesn't take hours to perform. I left and won't be back for service anytime soon. Thanks.
Aug 26th, 2021

Don’t even bother emailing or calling. Romualdo Veneracion will just bombard you with emails while lying to you just to cheat you with money factor for a lease.
Aug 24th, 2021

If the purpose of Mike's treatment of me at the Hollywood Honda service center was to make me feel inferior and stupid, he was successful. I came in for a $44 oil change with a coupon (I am a full-time student and my finances are currently limited). His demeanor was aggressively dismissive. I felt flooded by his condescending behavior and followed his order to sign and come back when alerted via text message. When I returned, my bill was $273. Confused by how a $44 dollar oil change became a $273 bill, I wanted a moment to review my receipt. Mike appeared annoyed and instead of calmly explaining to me the services done, he kept repeating that I signed an agreement. I had already paid $273 and simply wanted a moment to review what it was I paid for. As I did this, he hovered over me in a domineering fashion. He was confrontational and repeated that I had a receipt I could review on my own. I felt taken advantage of and pushed out. His behavior left me feeling sunken and taken advantage of. My intention was to make Hollywood Honda my primary location for service. I will not be back.
Aug 15th, 2021