Wells Fargo Advisors

For a well known bank operating from a main and busy street, it is astonishing how they consistently have maximum 2 bank tellers working around the clock. This location is by far the worst and poorly managed. This is my 3rd time coming into this Wells Fargo, each during different times of the day and the circumstance is the same. This time, the lack of management and productivity from the very bank managing my own money and finances has provoked me into reporting the issue. Unbelievable.
Apr 14th, 2022

Horrible lines nearly all the time. Horrible service, when all it would take is adequate staff to service the number of customers they have. Two tellers is not sufficient if your line is 20 people long.
Apr 8th, 2022

There are never enough people at this branch. Always delays every time I come here. Possibly the worst branch I have ever gone to. It is local and just a walk away from me, so I have put up with it, but I would rather drive to Pasadena or Los Feliz and get better service. Avoid this branch like the plague.
Feb 25th, 2022

It is not about any branch. It is about the bank. Not sure why they cancel Message. Customers can only receive messages from the bank but can't message the bank. You are forced to call. Each call will take about at least half hour. The number they offer not connect to the right department. Representative ask SSN and bunch of other personal information to identify yourself or with attitude. In one word. So inconvenience. I don't know they step backwards. I miss the time l spent two min to text them and got detailed reply from a very pleasant banker. So disappointed with their service now.
Feb 15th, 2022

Tellers and the store Manager need training how to do their job in customer service and not make everything complicated for customers, they need to provide valid information. Went to this branch earlier today to withdraw money from checking account for I had emergency, I got denied on the bases of not having activity for a period of time, the manager even suggested that my account should have been closed automatically for not using it for a while, not true. I was able to get to my account true a different source. Very disappointed as well as frustrated with this bank. Never going back and I am thinking to take my business to a different bank where I don't get grief when I need my own money.
Feb 8th, 2022