Kairos Home Care LLC

The review is for Kairos Home Care LLC as a tenant and Rachel M Romero as the one in charge. We rented our house to Rachel for her business in 2020 till Summer of 2022. The whole thing started with a lie. Rachel said her business provides service for senior people. But its actually for people with mental issues. There are things happening like someone throwing their phone down the toilet and some tenants keep slashing the door of the fridge and breaking the fridge. And there is a lot of yelling to each other in the house as well. Theres floor damage where obviously hard things were thrown on the floor. Also in our lease we stated there shouldnt be any sublease, but she was subleasing from day one and we only found out later. When there are issues Rachel sometimes texts non stop pasting the same message over and over again. Rachel was almost never on time for rent. We have to text her multiple times and rent is only paid in full around the middle of the month. She was also half a year late on paying for trash service. We received letters on about liens putting on our property. We text her multiple months until she finally paid. We give Rachel three months' notice to terminate the lease. But she decided to leave ASAP. We only found out when we asked her to pay the rent. She wasn't going to inform us. And she decided to use the security deposit as last month's rent. Nothing changed after we told her it's not legal to use a security deposit as last month's rent. Rachel left the house in a mess. Nothing was cleaned. Lot of damage in the cabinets, floor, lots of tiles cracked. Rachel still owes us electricity payment. She hasnt paid. There is nothing we can do about the damages either since we have no security deposit withheld. Be aware when you rent to this business and Rachel.
Oct 31st, 2022

Dec 27th, 2021

Im surprised about the lack of reviews and ratings for this company!! Well, heres Five thumbs up for each individual and their great services. From the office, they took my calls and made things happen. The visitors (in person or by phone) were all skilled, friendly, and professional. My grandpa was well taken care of by the social worker Mimi, physical therapist Bonnie, nurse Jon, and dietitian Elsie. The occupational therapist and aide were also very helpful. If I ever need home health services for a family member again, or if someone asks me about home health services, I would definitely go to/ recommend Kairos.
Aug 9th, 2021

Kairos home health care provides services to our community at Delano IL facility. The clinicians are professional, well knowledgeable, and most importantly caring towards my residents at our community. I highly recommend their services to individuals seeking home health care as their provider !!
May 29th, 2021

Mission driven ...
Mar 12th, 2019