FedEx Office Print & Ship Center

Pompous and condescending. Demanded they repackage at significant cost for absolutely no reason. Went down the street to ups and they accepted with no problem. Do yourself a favor and head to ups down the street instead
Mar 28th, 2024

Terrible experience today while attempting to FedEx an important package. The staff who was assisting was slow but helpful- it was clear that he was struggling to complete the task successfully which was still understandable, however the other staff member (a lady) was simply observing without offering any kind of assistance or support. It was clear that she wanted her colleague to struggle and the customer to be disappointed. After waiting 30 minutes for a simple FedEx shipment I decided to leave without completing my order. Highly disappointed with the lack of empathy and care for their own colleagues and in turn for their customers. Safe to say Ill be sharing my experience with everyone I know.
Feb 26th, 2024

Went to this location Saturday to ship. The only person there was an autistic employee or a serious doped up one. He could hardly type and kept asking the same question to the lady in front of me. She was frustrated and the people behind me as well. Watching this employee struggle for 15-20 minutes, I decide to race over to the Stevens Creek location. They were able to help me. A supervisor needs to be present with this lone employee. Dont go here unless you have 30-60 minutes to ship. Not me.
Feb 16th, 2024

This is my go to location for shipping. Staff are always helpful and polite. I gave 4 stars instead of 5 because they do often seem short-staffed and there is often a wait because of that.
Nov 11th, 2023

I went to this place to print some photos for a gift. They were serving someone else so just wait it was 5:50 and the person at the register made a joke that I should help them clean for coming in at that time. When they finally decided to assist me, they told me that they did not provide that photo printing service there. When I left, the clients who were there told me maybe they heard your accent and just didn't want to serve you because they do provide that service here. Totally discriminatory! They should hire people with better human quality and less lazy!
Sep 11th, 2023