Payless Plumbing & Rooter

Called them for an estimate to re-pipe the house. Was told they charged $45.00 for an estimate which would be applied to any work done. I agreed and someone came out and went through the house. He took my email address and I was told the guy who writes up the estimates would get back to me. This was on a Tuesday morning. I had not heard anything by Thursday and so I called to inquire. The woman on the line told me he had the information and she would have him get back to me that day. Never heard back. Called back on Friday and she looked it up and said he was out in the field but he had the information. She said she would contact him and get right back to me. I never heard back. I was charged $45.00 and I still have not gotten an estimate. In the meantime I had other companies come and give me estimates. Not one of them charged for it and they got back to me right away with their estimates. Payless was very unprofressional. I will be disputing any charge that shows on my credit card.
Apr 3rd, 2022

Trying to call but their phone is bugged out or something! Guess I have to look elsewhere!
Feb 2nd, 2022

Was waiting on them to come out and do some other plumber repairs I had scheduled but need a clean out in the meantime. Guy came out to do an unclog. Right after he left my wife takes a shower and it backed up on her . My wife Called them back and was told us that he doesn't work for free. After I just paid the for the clean put would have paid more if that what it took. when I had no problem paying then to get me through tell they came out for the big repair. Before this I liked them and there Services I even recommend them to 3 other people that used them I guess they dont need the business. Services: Plumbing pipe repair, Drain cleaning
Jan 1st, 2022

Dec 29th, 2021

I didn't hire them. They are contracted with my property management. I'd prefer a different plummer.
Dec 26th, 2021