AutoNation Hyundai Tempe Service Center

Took our vehicle into the dealership to look at the catalytic converter and an oil leak. They had the vehicle for a week, we called for an update with no answer. We finally got ahold of them and Dana who answered the phone couldn't answer any of our questions about the car because "they weren't our service advisor," we asked to speak with our service advisor, Jake, and were told "he's busy with customers, I answer the phone, that's how this works." They told us to come pick it up. We arrived to pick it up and our service advisor told us nothing was wrong with the vehicle. They did not find an oil leak or fix the catalytic converter because they could not recreate the issue - fair I suppose, but the mileage on the car when we dropped it off and when we picked it up was the same. And in the week they had the vehicle, they did not call once to update us. The same day we picked up the car, it started violently shaking. Needless to say, we will be taking it to Hyundai at San Tan.
Apr 3rd, 2024

Jake was helpful and kept us up to date on progress. Service completed on schedule.
Apr 1st, 2024

Mar 29th, 2024

Mac does a great job by completing all work quickly
Mar 27th, 2024

Knowledgeable staff, sparkling facilities and convenient location made my visit for a software recall/upgrade a breeze
Mar 27th, 2024