Wells Fargo & Company

Erika Pledge _{on Google}

Oct 28th, 2023

The branch manger is not friendly and lied about information, accusing me of cashing multiple checks all because he cashed my check and then reversed it, so it showed a check had been JUST cashed. He refused to help me due to his own wrongful accusations. I would not encourage anyone to use this bank location. If you dislike your job so much, and treat people like criminals, you should reconsider your profession!

Shawn Thomas _{on Google}

Oct 13th, 2023

I thought that a branch in a nice Tempe neighborhood would give me a friendlier experience. The thick panels separating the tellers from the plebes was all I needed to see though. I do despise Wells Fargo, which is sad because of their long history, but they simply suck as most of corporate America does. Thankfully my visits to WF are few and far between. Unfortunately I still have to visit a different location to get my simple business deposit taken care of.

Mark H _{on Google}

Sep 19th, 2023

Skene was so helpful and made everything easy, and Joshua is the best.

Mike Gleave _{on Google}

Jul 4th, 2023

Been going to this WF for 40 years. It's the worst it's ever been.. It feels like they are wanting to close the branch..

Steve H _{on Google}

Aug 3rd, 2023

I have been a Wells Fargo customer, both on a business and personal level, for the past two decades. During the course of these 20 years, I have maintained a banking relationship with this specific branch for a decade. However, I recently encountered a rather disheartening incident during my visit.
I had diligently scheduled an appointment with one of the bank's dedicated bankers, ensuring my timely arrival at the branch. Unfortunately, upon my check-in at the branch, I was informed that the designated banker, James, had left to go back home.
What compounded my disappointment was the fact that I did not receive any prior communication from James, either in the form of a call, text, or appointment cancellation. As someone who values clear and open communication in a professional setting, I found this lack of notification disconcerting.
In the past, this branch had established a reputation for providing exceptional service and upholding the highest standards of professionalism. However, I must regrettably note that over the past five years, there has been a noticeable decline in both the professionalism displayed by the staff and the overall quality of customer service provided.