A-Authentic Garage Doors

Hi Claudio Bicer, We are so happy to hear about your experience with A-Authentic Garage Doors! Thank you for your kind words and hope to work with you again in the future.

Hi Bryan,
Thank you for taking the time to share your feedback with us. We genuinely appreciate your interest in our services and apologize for any inconvenience you experienced during your initial inquiry.
We understand that providing a ballpark estimate is important for customers looking to make informed decisions. However, there are several factors that can affect the cost of a jack shaft installation, and we prefer to provide accurate pricing based on a thorough assessment of your specific needs and situation. This ensures that we offer you the most precise and competitive quote possible.
The $40 service charge you mentioned is a standard fee for dispatching a technician to your location to provide an on-site evaluation. While we understand it may seem unconventional, this approach helps us maintain transparency and ensures that you receive an accurate estimate tailored to your specific needs, without any surprises.
Again, we apologize for any frustration you experienced.
Best regards,
Curtis Johnson
Client Experience Manager
A-Authentic Garage Doors
[email protected]

Hi samiem alsaad, Thank you very much for the wonderful review! A-Authentic Garage Doors always strives to provide every customer with the best service possible. We appreciate you telling the world about us!

Hi Phillip West, Thank you so much for the great rating. A-Authentic Garage Doors appreciates your support!

Jim Linday, Thank you for taking the time to share your experience with us. Customer satisfaction is always a top priority at A-Authentic Garage Doors. We hope to be of service to you again in the future for all of your garage door needs.