Copper State Credit Union

Hours

Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM

Chamber Rating

2.9 - (27 reviews)
11
0
3
0
13
Read Our 27 Reviews

Chamber Rating

2.9 - (27 reviews)
11
0
3
0
13
  • F. Guerrero

    HUGHLY DISAPPOINTEDContacted credit union today spoke with GENISIS to let bank know about our JOINT account, she repeatedly did not want to acknowledge that our accounts were set up as JOINT…after No resolve to the initial call issue, I communicated my displeasure of how her “lack of respect” to our needs and not to mention the 20+ years we have been with Copper State as well as my parents having their accounts with Copper State, waswas hung up on by GENISIS, called back to talk to her supervisor, was told he was not available. If no resolve is done to acknowledge our concerns, then we will have no other option but to take our (combined) 4 accounts and do our banking elsewhere.Faith Guerrero, Buckeye, Az
    Aug 31st, 2022

  • A Gonz

    In the last 3 months I have financed 2 cars with this credit union. Everyone I dealt with was very professional and polite. Cayrene especially stood out. She communicated very quickly with me and understood that we were under time constraints and made everything happen in a rush. She was so patient, professional, wonderful to work with and is such an asset to your team!
    Sep 3rd, 2020

  • michael kollasch

    Review suspended until conclusion of issue.
    Aug 28th, 2020

  • Cindy M

    Deer Valley Credit Union got swallowed up by this Credit Union about 30 days and I have had to have 2 cards cancelled due to this business giving away $1000 without contacting me to authorize the transaction. Yet when I contacted them I had to jump threw so many hoops just to get the answer "you need to contact your financial institution in the morning" but my $1000 is still gone and frozen. This Credit Union is not a very secure financial institution. Sad to see the huge decline in quality of service and trust. We will ha e to shop around for a new source for our banking.
    Aug 12th, 2020

  • Alexander Antrez

    One of the worst Banks for a auto loan. The representative I spoke with yesterday to make a payment over the phone, I had to repeat my payment account number several times back to him because he couldn’t process numbers. Also the new mobile application is useless, it lacks a basic payment feature. It seems the recent name change to Copper State Credit Union also included a failure to develop a functional mobile application and a below average service desk.
    Jun 29th, 2020

Read Our 27 Reviews

About
Copper State Credit Union

Copper State Credit Union is located at 2440 W Osborn Rd in Phoenix, Arizona 85015. Copper State Credit Union can be contacted via phone at (623) 580-6000 for pricing, hours and directions.

Contact Info

Products

  • AUTOMOBILE LOANS
  • CHECKING ACCOUNTS
  • CREDIT CARDS
  • CREDIT UNION ACCOUNTS
  • DEPOSIT ACCOUNTS
  • HOME LOANS
  • MORTGAGES
  • PERSONAL LOANS
  • REFINANCING
  • VA LOANS

Services

  • BOOKKEEPING
  • DEPOSIT SERVICES
  • FINANCIAL PLANNING
  • ONLINE SERVICES

Specialities

  • ACCOUNTANTS
  • CREDIT UNIONS

Payment Methods

  • AMEX
  • Discover
  • MasterCard
  • Visa

Questions & Answers

Q What is the phone number for Copper State Credit Union?

A The phone number for Copper State Credit Union is: (623) 580-6000.


Q Where is Copper State Credit Union located?

A Copper State Credit Union is located at 2440 W Osborn Rd, Phoenix, AZ 85015


Q What is the internet address for Copper State Credit Union?

A The website (URL) for Copper State Credit Union is: http://CANYONSTATECU.ORG


Q How big is Copper State Credit Union?

A Copper State Credit Union employs approximately 20+ people.


Q Is there a key contact at Copper State Credit Union?

A You can contact Diane Miniear at (623) 580-6000.


Q What days are Copper State Credit Union open?

A Copper State Credit Union is open:
Wednesday: 9:00 AM - 9:00 AM
Thursday: 9:00 AM - 9:00 AM
Friday: 9:00 AM - 9:00 AM
Saturday: Closed
Sunday: Closed
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM


Q How is Copper State Credit Union rated?

A Copper State Credit Union has a 2.9 Star Rating from 27 reviewers.

Key Contacts

image
Diane Miniear
Manager


Hours

Wednesday:
9:00 AM - 9:00 AM
Thursday:
9:00 AM - 9:00 AM
Friday:
9:00 AM - 9:00 AM
Saturday:
Closed
Sunday:
Closed
Monday:
9:00 AM - 5:00 PM
Tuesday:
9:00 AM - 5:00 PM

Related Categories

Ratings and Reviews
Copper State Credit Union

Overall Rating

Overall Rating
( 27 Reviews )
11
0
3
0
13
Write a Review

F. Guerrero on ChamberofCommerce.com

image HUGHLY DISAPPOINTED

Contacted credit union today spoke with GENISIS to let bank know about our JOINT account, she repeatedly did not want to acknowledge that our accounts were set up as JOINT…after No resolve to the initial call issue, I communicated my displeasure of how her “lack of respect” to our needs and not to mention the 20+ years we have been with Copper State as well as my parents having their accounts with Copper State, waswas hung up on by GENISIS, called back to talk to her supervisor, was told he was not available. If no resolve is done to acknowledge our concerns, then we will have no other option but to take our (combined) 4 accounts and do our banking elsewhere.

Faith Guerrero, Buckeye, Az


A Gonz on Google

image In the last 3 months I have financed 2 cars with this credit union. Everyone I dealt with was very professional and polite. Cayrene especially stood out. She communicated very quickly with me and understood that we were under time constraints and made everything happen in a rush. She was so patient, professional, wonderful to work with and is such an asset to your team!


michael kollasch on Google

image Review suspended until conclusion of issue.


Cindy M on Google

image Deer Valley Credit Union got swallowed up by this Credit Union about 30 days and I have had to have 2 cards cancelled due to this business giving away $1000 without contacting me to authorize the transaction. Yet when I contacted them I had to jump threw so many hoops just to get the answer "you need to contact your financial institution in the morning" but my $1000 is still gone and frozen. This Credit Union is not a very secure financial institution. Sad to see the huge decline in quality of service and trust. We will ha e to shop around for a new source for our banking.


Alexander Antrez on Google

image One of the worst Banks for a auto loan. The representative I spoke with yesterday to make a payment over the phone, I had to repeat my payment account number several times back to him because he couldn’t process numbers. Also the new mobile application is useless, it lacks a basic payment feature. It seems the recent name change to Copper State Credit Union also included a failure to develop a functional mobile application and a below average service desk.


Load More Reviews

Overall Rating

Overall Rating
( 27 Reviews )
11
0
3
0
13

Write a Review

RATING:
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